AI Receptionist for Massage and Spa in Katowice
Katowice has around 60 active massage and spa centres, with inbound calls mostly in Polish, English and Ukrainian. Clients call after work when therapists are busy with sessions and no one answers. Katowice (Silesia voivodeship, ~290,000 residents) is a market where local massage and spa centres compete for callers who phone most in the 12:00–20:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English and Ukrainian, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Katowice?
Solwees answers in 50+ languages with automatic detection. In Katowice inbound calls come mostly in Polish, English and Ukrainian, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 12:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Katowice?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Katowice.
Is Solwees tuned to Katowice?
Yes. The agent is configured for Katowice (Silesia voivodeship): it knows the local peak window (12:00–20:00), handles the languages most common in the city (Polish, English and Ukrainian) and routes requests to match your schedule.
Why this matters in Katowice
Clients call after work when therapists are busy with sessions and no one answers. Peak hits 12:00–20:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Session booked straight into Booksy, Fresha or Treatwell during the call.
- 02Reminder 24 hours ahead with self-service reschedule, no front-desk touch.
- 03Packages and gift cards upsold during the call using your own pricing rules.
Integrations that matter in Katowice
Booksy, Fresha and Treatwell handle most wellness bookings. Every inbound call or message during 12:00–20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Treatwell and support. No lock-in.
Start free trialReady to stop losing customers in Katowice?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees