AI Receptionist for Massage and Spa in Melnik
Melnik has around 10 active massage and spa centres. The agent comes preconfigured for Czech, English and Ukrainian and handles 50+ more languages. Clients call after work when therapists are busy with sessions and no one answers. Melnik (Central Bohemia region, ~20,000 residents): the agent picks up even when the whole team is busy with the clients already in front of them.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English and Ukrainian, logs the details in Booksy or Fresha, and leaves the team with the clients in front of them.
Frequently asked questions
What languages does Solwees handle for clients in Melnik?
Solwees answers in 50+ languages with automatic detection. For Melnik the agent comes preconfigured for Czech, English and Ukrainian, and it switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the client's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the client never repeats themselves. The full history sits in the dashboard, including after the 12:00–20:00 rush.
How fast is Solwees live in Melnik?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees set up for Melnik?
Yes. The agent is configured for Melnik (Central Bohemia region): it allows for the typical peak window (12:00–20:00), comes preconfigured for Czech, English and Ukrainian and routes requests to match your booking calendar.
Why this matters in Melnik
Clients call after work when therapists are busy with sessions and no one answers. Between 12:00 and 20:00 every missed call is an enquiry nobody writes down. Solwees responds instantly, in the caller's language, and passes the full details to your system.
How Solwees handles it
- 01Session booked straight into Booksy, Fresha or Treatwell during the call.
- 02Reminder 24 hours ahead with self-service reschedule, no front-desk touch.
- 03Packages and gift cards upsold during the call using your own pricing rules.
Integrations that matter in Melnik
Booksy, Fresha and Treatwell handle most wellness bookings. Whatever the channel, an enquiry lands straight where you work, between 12:00 and 20:00 included. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Treatwell and support. No lock-in.
Start free trialReady to stop losing clients in Melnik?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees