AI Receptionist for Online Stores in Svitavy
Svitavy has around 10 active online stores. The agent comes preconfigured for Czech, English and Ukrainian and handles 50+ more languages. Order and return questions arrive around the clock. Svitavy has roughly 16,000 residents and sits in the Pardubice Region region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail.
Instead of voicemail the customer gets an immediate answer: Solwees talks in Czech, English and Ukrainian and hands the full details to Stripe.
Frequently asked questions
What languages does Solwees handle for customers in Svitavy?
Solwees answers in 50+ languages with automatic detection. For Svitavy the agent comes preconfigured for Czech, English and Ukrainian, and it switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Svitavy?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Svitavy.
Is Solwees set up for Svitavy?
Yes. The agent is configured for Svitavy (Pardubice Region region): it allows for the typical peak window (10:00–20:00), comes preconfigured for Czech, English and Ukrainian and routes requests to match your booking calendar.
Why this matters in Svitavy
Order and return questions arrive around the clock. Traffic is usually heaviest between 10:00 and 20:00, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Svitavy
Support handled in a helpdesk or the store chat. Every inbound call or message between 10:00 and 20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialReady to stop losing customers in Svitavy?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees