AI Receptionist for Online Stores in Zlin
Zlin has around 10 active online stores, with inbound calls mostly in Czech, English and Slovak. Order and return questions arrive around the clock. Zlin (Zlin Region region, ~74,000 residents) is a market where local online stores compete for callers who phone most in the 10:00–20:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English and Slovak, logs the details in Stripe, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Zlin?
Solwees answers in 50+ languages with automatic detection. In Zlin inbound calls come mostly in Czech, English and Slovak, and the agent switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 10:00–20:00 rush.
How fast is Solwees live in Zlin?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Zlin?
Yes. The agent is configured for Zlin (Zlin Region region): it knows the local peak window (10:00–20:00), handles the languages most common in the city (Czech, English and Slovak) and routes requests to match your schedule.
Why this matters in Zlin
Order and return questions arrive around the clock. In the 10:00–20:00 window every missed call is real lost revenue. Solwees responds instantly, in the customer's language, and passes the full details to your system.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Zlin
Support handled in a helpdesk or the store chat. Whatever the channel, an enquiry from the 10:00–20:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialAnswer every call in Zlin — after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees