AI Receptionist for Pet Grooming in Ermesinde
Ermesinde has around 10 active pet grooming studios, with inbound calls mostly in Portuguese, English and Spanish. The phone rings while the groomer is with an animal they cannot leave, so the call is lost. Ermesinde (Porto district, ~38,000 residents) is a market where local pet grooming studios compete for callers who phone most in the 09:00–13:00, 15:00–18:00 window.
Instead of voicemail the customer gets an immediate answer. Solwees talks in Portuguese, English and Spanish and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for customers in Ermesinde?
Solwees answers in 50+ languages with automatic detection. In Ermesinde inbound calls come mostly in Portuguese, English and Spanish, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 09:00–13:00, 15:00–18:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Ermesinde?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Ermesinde.
Is Solwees tuned to Ermesinde?
Yes. The agent is configured for Ermesinde (Porto district): it knows the local peak window (09:00–13:00, 15:00–18:00), handles the languages most common in the city (Portuguese, English and Spanish) and routes requests to match your schedule.
Why this matters in Ermesinde
The phone rings while the groomer is with an animal they cannot leave, so the call is lost. Peak hits 09:00–13:00, 15:00–18:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01Wash or cut booked straight into Booksy, Fresha or Vagaro with no front-desk typing.
- 02WhatsApp reminder plus confirmation 24 hours ahead to cut no-shows.
- 03Picks up while the team is mid-groom: no calls dropped to voicemail.
Integrations that matter in Ermesinde
Bookings on Booksy, Fresha or Vagaro, some by phone. Every inbound call or message during 09:00–13:00, 15:00–18:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Vagaro and support. No lock-in.
Start free trialReady to stop losing customers in Ermesinde?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees