AI Receptionist for Restaurants in Krakow
Krakow has around 1,700 active restaurants. The Solwees agent handles calls in Polish, English, Ukrainian and German, plus 50+ more languages on request. Tourist traffic around the Old Town means English calls and messages at all hours that floor staff cannot always pick up. Krakow (Lesser Poland voivodeship, ~800,000 residents) is a market where local restaurants compete for the same customers, and enquiries typically cluster in the 18:00–22:00 window. From Old Town to Kazimierz, we cover the whole city with no call left unanswered.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Polish, English, Ukrainian and German, logs the details in SevenRooms or CoverManager, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Krakow?
Solwees answers in 50+ languages and detects the caller's language itself. For Krakow we set up Polish, English, Ukrainian and German as standard, and the agent switches language mid-call without losing context.
How does the SevenRooms integration work?
Native connection: the booking lands in SevenRooms with the guest's details, time and party size. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow, including when the team cannot keep up with the phone. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Krakow?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Krakow.
Is Solwees tuned to Krakow?
Yes. The agent is configured for businesses in Krakow (Lesser Poland voivodeship): it knows the sector's typical peak window (18:00–22:00), handles Polish, English, Ukrainian and German plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Krakow
Tourist traffic around the Old Town means English calls and messages at all hours that floor staff cannot always pick up. In the 18:00–22:00 window every missed call is real lost revenue. Solwees responds instantly, in the customer's language, and passes the full details to your system.
How Solwees handles it
- 01Calls outside opening hours go straight to the table, not to voicemail.
- 02Native integration with SevenRooms, CoverManager and Mozrest, no flow rewrite required.
- 03Automatic confirmations and no-show reminders over WhatsApp in the guest's language.
Integrations that matter in Krakow
A mix of phone, Facebook and reservation systems in tourist-facing venues. Every inbound call and message lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with SevenRooms, CoverManager, Mozrest and OpenTable and support. No lock-in.
Start free trialReady to stop losing customers in Krakow?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees