AI Receptionist for Restaurants in Ostrava
Ostrava has around 850 active restaurants, with inbound calls mostly in Czech, English, Polish and Slovak. Proximity to the Polish border means Polish-language calls the floor cannot always answer. Ostrava (Moravia-Silesia region, ~285,000 residents) is a market where local restaurants compete for callers who phone most in the 18:00–22:00 window. From Moravská Ostrava to Poruba, we cover the whole area with no call left unanswered.
Instead of voicemail the customer gets an immediate answer — Solwees talks in Czech, English, Polish and Slovak and hands the full details to SevenRooms or CoverManager.
Frequently asked questions
What languages does Solwees handle for customers in Ostrava?
Solwees answers in 50+ languages with automatic detection. In Ostrava inbound calls come mostly in Czech, English, Polish and Slovak, and the agent switches language mid-call without losing context.
How does the SevenRooms integration work?
Native connection: the request is created in SevenRooms with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 18:00–22:00 rush.
How fast is Solwees live in Ostrava?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Ostrava?
Yes. The agent is configured for Ostrava (Moravia-Silesia region): it knows the local peak window (18:00–22:00), handles the languages most common in the city (Czech, English, Polish and Slovak) and routes requests to match your schedule.
Why this matters in Ostrava
Proximity to the Polish border means Polish-language calls the floor cannot always answer. Most calls land in the 18:00–22:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Calls outside opening hours go straight to the table, not to voicemail.
- 02Native integration with SevenRooms, CoverManager and Mozrest, no flow rewrite required.
- 03Automatic confirmations and no-show reminders over WhatsApp in the guest's language.
Integrations that matter in Ostrava
Reservations are mostly phone and Facebook. Whatever the channel, an enquiry from the 18:00–22:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with SevenRooms, CoverManager, Mozrest and OpenTable and support. No lock-in.
Start free trialStop handing customers to competitors in Ostrava
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees