AI Receptionist for Restaurants in Poznan
Poznan has around 1,000 active restaurants, with inbound calls mostly in Polish, English and German. During trade-fair periods the influx of guests and calls spikes, and floor staff cannot keep up. Poznan (Greater Poland voivodeship, ~530,000 residents) is a market where local restaurants compete for callers who phone most in the 18:00–22:00 window.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Polish, English and German, logs the details in SevenRooms or CoverManager, and leaves the team on the floor with customers.
Frequently asked questions
What languages does Solwees handle for customers in Poznan?
Solwees answers in 50+ languages with automatic detection. In Poznan inbound calls come mostly in Polish, English and German, and the agent switches language mid-call without losing context.
How does the SevenRooms integration work?
Native connection: the request is created in SevenRooms with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 18:00–22:00 rush.
How fast is Solwees live in Poznan?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Poznan?
Yes. The agent is configured for Poznan (Greater Poland voivodeship): it knows the local peak window (18:00–22:00), handles the languages most common in the city (Polish, English and German) and routes requests to match your schedule.
Why this matters in Poznan
During trade-fair periods the influx of guests and calls spikes, and floor staff cannot keep up. Most calls land in the 18:00–22:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Calls outside opening hours go straight to the table, not to voicemail.
- 02Native integration with SevenRooms, CoverManager and Mozrest, no flow rewrite required.
- 03Automatic confirmations and no-show reminders over WhatsApp in the guest's language.
Integrations that matter in Poznan
Reservations mostly phone and Facebook, with systems in premium venues. Whatever the channel, an enquiry from the 18:00–22:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with SevenRooms, CoverManager, Mozrest and OpenTable and support. No lock-in.
Start free trialReady to stop losing customers in Poznan?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees