AI Receptionist for Restaurants in Szczecin
Szczecin has around 600 active restaurants, with inbound calls mostly in Polish, English and German. Proximity to the border means German-speaking guests and calls the floor cannot always answer. Szczecin (West Pomerania voivodeship, ~390,000 residents) is a market where local restaurants compete for callers who phone most in the 18:00–22:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English and German, writing the request into SevenRooms or CoverManager with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Szczecin?
Solwees answers in 50+ languages with automatic detection. In Szczecin inbound calls come mostly in Polish, English and German, and the agent switches language mid-call without losing context.
How does the SevenRooms integration work?
Native connection: the request is created in SevenRooms with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 18:00–22:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Szczecin?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Szczecin.
Is Solwees tuned to Szczecin?
Yes. The agent is configured for Szczecin (West Pomerania voivodeship): it knows the local peak window (18:00–22:00), handles the languages most common in the city (Polish, English and German) and routes requests to match your schedule.
Why this matters in Szczecin
Proximity to the border means German-speaking guests and calls the floor cannot always answer. Most calls land in the 18:00–22:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Calls outside opening hours go straight to the table, not to voicemail.
- 02Native integration with SevenRooms, CoverManager and Mozrest, no flow rewrite required.
- 03Automatic confirmations and no-show reminders over WhatsApp in the guest's language.
Integrations that matter in Szczecin
Reservations are mostly phone and Facebook. Every inbound call or message during 18:00–22:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with SevenRooms, CoverManager, Mozrest and OpenTable and support. No lock-in.
Start free trialStop handing customers to competitors in Szczecin
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees