AI Receptionist for Salons and Beauty in Katowice
Katowice has around 650 active salons, with inbound calls mostly in Polish, English and Ukrainian. Customers across the metro pick the salon that answers first, and evening slots are easily lost. Katowice (Silesia voivodeship, ~290,000 residents) is a market where local salons compete for callers who phone most in the 10:00–14:00, 16:00–19:00 window.
Instead of voicemail the customer gets an immediate answer — Solwees talks in Polish, English and Ukrainian and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for customers in Katowice?
Solwees answers in 50+ languages with automatic detection. In Katowice inbound calls come mostly in Polish, English and Ukrainian, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Katowice?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Katowice.
Is Solwees tuned to Katowice?
Yes. The agent is configured for Katowice (Silesia voivodeship): it knows the local peak window (10:00–14:00, 16:00–19:00), handles the languages most common in the city (Polish, English and Ukrainian) and routes requests to match your schedule.
Why this matters in Katowice
Customers across the metro pick the salon that answers first, and evening slots are easily lost. Most calls land in the 10:00–14:00, 16:00–19:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Bookings drop straight into Booksy, Fresha or Altegio without any front-desk typing.
- 02WhatsApp answered 24/7 in the customer's language, including out-of-hours windows.
- 03Automatic reminders with a prepay option to cut no-shows on long-treatment slots.
Integrations that matter in Katowice
Booksy dominates, alongside Fresha and Altegio. Every inbound call or message during 10:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Altegio and support. No lock-in.
Start free trialAnswer every call in Katowice — after hours included
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees