AI Receptionist for Salons and Beauty in Krakow
Krakow has around 1,500 active salons. The Solwees agent handles calls in Polish, English, Ukrainian and German, plus 50+ more languages on request. Customers increasingly message in English, and evening bookings arrive when no one at the chairs can answer. Krakow (Lesser Poland voivodeship, ~800,000 residents) is a market where local salons compete for the same customers, and enquiries typically cluster in the 10:00–14:00, 16:00–19:00 window. From Old Town to Kazimierz, we cover the whole city with no call left unanswered.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English, Ukrainian and German, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Krakow?
Solwees answers in 50+ languages and detects the caller's language itself. For Krakow we set up Polish, English, Ukrainian and German as standard, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the appointment lands in Booksy with the client's details, slot and the service booked. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow, including when the team cannot keep up with the phone. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Krakow?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Krakow.
Is Solwees tuned to Krakow?
Yes. The agent is configured for businesses in Krakow (Lesser Poland voivodeship): it knows the sector's typical peak window (10:00–14:00, 16:00–19:00), handles Polish, English, Ukrainian and German plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Krakow
Customers increasingly message in English, and evening bookings arrive when no one at the chairs can answer. Most calls typically land in the 10:00–14:00, 16:00–19:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Bookings drop straight into Booksy, Fresha or Altegio without any front-desk typing.
- 02WhatsApp answered 24/7 in the customer's language, including out-of-hours windows.
- 03Automatic reminders with a prepay option to cut no-shows on long-treatment slots.
Integrations that matter in Krakow
Booksy is the standard in salons, alongside Fresha and Altegio. Every inbound call and message lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Altegio and support. No lock-in.
Start free trialStop handing customers to competitors in Krakow
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees