AI Receptionist for Salons and Beauty in Krakow
Krakow has around 1,500 active salons, with inbound calls mostly in Polish, English, Ukrainian and German. Customers increasingly message in English, and evening bookings arrive when no one at the chairs can answer. Krakow (Lesser Poland voivodeship, ~800,000 residents) is a market where local salons compete for callers who phone most in the 10:00–14:00, 16:00–19:00 window. From Old Town to Kazimierz, we cover the whole area with no call left unanswered.
Solwees answers calls and messages 24/7 and handles the conversation in Polish, English, Ukrainian and German, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Krakow?
Solwees answers in 50+ languages with automatic detection. In Krakow inbound calls come mostly in Polish, English, Ukrainian and German, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Krakow?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Krakow.
Is Solwees tuned to Krakow?
Yes. The agent is configured for Krakow (Lesser Poland voivodeship): it knows the local peak window (10:00–14:00, 16:00–19:00), handles the languages most common in the city (Polish, English, Ukrainian and German) and routes requests to match your schedule.
Why this matters in Krakow
Customers increasingly message in English, and evening bookings arrive when no one at the chairs can answer. Most calls land in the 10:00–14:00, 16:00–19:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Bookings drop straight into Booksy, Fresha or Altegio without any front-desk typing.
- 02WhatsApp answered 24/7 in the customer's language, including out-of-hours windows.
- 03Automatic reminders with a prepay option to cut no-shows on long-treatment slots.
Integrations that matter in Krakow
Booksy is the standard in salons, alongside Fresha and Altegio. Every inbound call or message during 10:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy, Fresha and Altegio and support. No lock-in.
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Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees