AI Receptionist for Aesthetic Medicine in Krakow
Krakow has around 90 active aesthetic medicine clinics. The Solwees agent handles calls in Polish, English, Ukrainian and German, plus 50+ more languages on request. Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Krakow (Lesser Poland voivodeship, ~800,000 residents) is a market where local aesthetic medicine clinics compete for the same customers, and enquiries typically cluster in the 11:00–14:00, 16:00–19:00 window. From Old Town to Kazimierz, we cover the whole city with no call left unanswered.
Instead of voicemail the customer gets an immediate answer: Solwees talks in Polish, English, Ukrainian and German and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for customers in Krakow?
Solwees answers in 50+ languages and detects the caller's language itself. For Krakow we set up Polish, English, Ukrainian and German as standard, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the appointment lands in Booksy with the patient's details, slot and the reason for the consult. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow, including when the team cannot keep up with the phone. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Krakow?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Krakow.
Is Solwees tuned to Krakow?
Yes. The agent is configured for businesses in Krakow (Lesser Poland voivodeship): it knows the sector's typical peak window (11:00–14:00, 16:00–19:00), handles Polish, English, Ukrainian and German plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Krakow
Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Most calls typically land in the 11:00–14:00, 16:00–19:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Krakow
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call and message lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialStop handing customers to competitors in Krakow
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees