AI Receptionist for Aesthetic Medicine in Krakow
Krakow has around 90 active aesthetic medicine clinics, with inbound calls mostly in Polish, English, Ukrainian and German. Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Krakow (Lesser Poland voivodeship, ~800,000 residents) is a market where local aesthetic medicine clinics compete for callers who phone most in the 11:00–14:00, 16:00–19:00 window. From Old Town to Kazimierz, we cover the whole area with no call left unanswered.
Instead of voicemail the customer gets an immediate answer — Solwees talks in Polish, English, Ukrainian and German and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for customers in Krakow?
Solwees answers in 50+ languages with automatic detection. In Krakow inbound calls come mostly in Polish, English, Ukrainian and German, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 11:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Krakow?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Krakow.
Is Solwees tuned to Krakow?
Yes. The agent is configured for Krakow (Lesser Poland voivodeship): it knows the local peak window (11:00–14:00, 16:00–19:00), handles the languages most common in the city (Polish, English, Ukrainian and German) and routes requests to match your schedule.
Why this matters in Krakow
Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Most calls land in the 11:00–14:00, 16:00–19:00 window — exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Krakow
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call or message during 11:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialStop handing customers to competitors in Krakow
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees