AI Receptionist for Aesthetic Medicine in Otwock
Otwock has around 10 active aesthetic medicine clinics. The Solwees agent handles calls in Polish, English and Ukrainian, plus 50+ more languages on request. Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Otwock (Masovia voivodeship, ~45,000 residents) is a market where local aesthetic medicine clinics compete for the same customers, and enquiries typically cluster in the 11:00–14:00, 16:00–19:00 window.
Instead of voicemail the customer gets an immediate answer: Solwees talks in Polish, English and Ukrainian and hands the full details to Booksy or Fresha.

Frequently asked questions
What languages does Solwees handle for customers in Otwock?
Solwees answers in 50+ languages and detects the caller's language itself. For Otwock we set up Polish, English and Ukrainian as standard, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the appointment lands in Booksy with the patient's details, slot and the reason for the consult. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow, including when the team cannot keep up with the phone. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Otwock?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Otwock.
Is Solwees tuned to Otwock?
Yes. The agent is configured for businesses in Otwock (Masovia voivodeship): it knows the sector's typical peak window (11:00–14:00, 16:00–19:00), handles Polish, English and Ukrainian plus 50+ other languages, and routes requests to match your schedule.
Why this matters in Otwock
Patients ask about treatments and prices before booking, and those calls are lost while staff are in a procedure. Most calls typically land in the 11:00–14:00, 16:00–19:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Otwock
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call and message lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Pricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialStop handing customers to competitors in Otwock
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees