AI Receptionist for Online Stores in Karvina
Karvina has around 10 active online stores. The agent comes preconfigured for Czech, English, Polish and Slovak and handles 50+ more languages. Order and return questions arrive around the clock. Karvina has roughly 52,000 residents and sits in the Moravia-Silesia region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail.
The Solwees agent is on around the clock: it talks over phone and WhatsApp in Czech, English, Polish and Slovak, logs the details in Stripe, and leaves the team with the customers in front of them.
Frequently asked questions
What languages does Solwees handle for customers in Karvina?
Solwees answers in 50+ languages with automatic detection. For Karvina the agent comes preconfigured for Czech, English, Polish and Slovak, and it switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Karvina?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Karvina.
Is Solwees set up for Karvina?
Yes. The agent is configured for Karvina (Moravia-Silesia region): it allows for the typical peak window (10:00–20:00), comes preconfigured for Czech, English, Polish and Slovak and routes requests to match your booking calendar.
Why this matters in Karvina
Order and return questions arrive around the clock. Traffic is usually heaviest between 10:00 and 20:00, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Karvina
Support handled in a helpdesk or the store chat. Every inbound call or message between 10:00 and 20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialStop letting calls in Karvina ring out
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees