AI Receptionist for Online Stores in Ostrava
Ostrava has around 10 active online stores. The agent comes preconfigured for Czech, English, Polish and Slovak and handles 50+ more languages. Order and return questions arrive around the clock. Ostrava has roughly 285,000 residents and sits in the Moravia-Silesia region: whoever calls and whenever they call, the conversation ends as a logged request, not a voicemail. From Moravská Ostrava to Poruba, we cover the whole area with no call left unanswered.
Solwees answers calls and replies to messages 24/7 and handles the conversation in Czech, English, Polish and Slovak, writing the request into Stripe with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Ostrava?
Solwees answers in 50+ languages with automatic detection. For Ostrava the agent comes preconfigured for Czech, English, Polish and Slovak, and it switches language mid-call without losing context.
How does the Stripe integration work?
Native connection: the request is created in Stripe with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 10:00–20:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Ostrava?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Ostrava.
Is Solwees set up for Ostrava?
Yes. The agent is configured for Ostrava (Moravia-Silesia region): it allows for the typical peak window (10:00–20:00), comes preconfigured for Czech, English, Polish and Slovak and routes requests to match your booking calendar.
Why this matters in Ostrava
Order and return questions arrive around the clock. Between 10:00 and 20:00 every missed call is an enquiry nobody writes down. Solwees responds instantly, in the caller's language, and passes the full details to your system.
How Solwees handles it
- 01Tier-1 handled (order status, returns, sizing) without human handoff.
- 02Webhook into your store to pull the calling customer's order history live.
- 03Abandoned cart recovered over WhatsApp with a discount you set yourself.
Integrations that matter in Ostrava
Support handled in a helpdesk or the store chat. Every inbound call or message between 10:00 and 20:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Stripe and support. No lock-in.
Start free trialStop letting calls in Ostrava ring out
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees