AI Receptionist for Aesthetic Medicine in Cascais
Cascais has around 20 active aesthetic medicine clinics, with inbound calls mostly in Portuguese, English, French and German. Consultation booking needs a conversation the front desk cannot always take. Cascais (Lisbon district, ~214,000 residents) sees demand concentrate in the 11:00–14:00, 16:00–19:00 window, and whoever answers first keeps the customer.
Instead of voicemail the customer gets an immediate answer. Solwees talks in Portuguese, English, French and German and hands the full details to Booksy or Fresha.
Frequently asked questions
What languages does Solwees handle for customers in Cascais?
Solwees answers in 50+ languages with automatic detection. In Cascais inbound calls come mostly in Portuguese, English, French and German, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 11:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Cascais?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Cascais.
Is Solwees tuned to Cascais?
Yes. The agent is configured for Cascais (Lisbon district): it works to the local busy window (11:00–14:00, 16:00–19:00), handles Portuguese, English, French and German among 50+ languages, and routes requests to match your schedule.
Why this matters in Cascais
Consultation booking needs a conversation the front desk cannot always take. Peak hits 11:00–14:00, 16:00–19:00: at full capacity a missed call is a customer who phones a competitor instead. Solwees answers in under a second and writes the details down before the call ends.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Cascais
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call or message during 11:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialReady to stop losing customers in Cascais?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees