AI Receptionist for Aesthetic Medicine in Loures
Loures has around 20 active aesthetic medicine clinics, with inbound calls mostly in Portuguese, English and Spanish. Consultation booking needs a conversation the front desk cannot always take. Loures (Lisbon district, ~201,000 residents) sees demand concentrate in the 11:00–14:00, 16:00–19:00 window, and whoever answers first keeps the customer.
Solwees answers calls and messages 24/7 and handles the conversation in Portuguese, English and Spanish, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Loures?
Solwees answers in 50+ languages with automatic detection. In Loures inbound calls come mostly in Portuguese, English and Spanish, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. One agent runs WhatsApp and phone with the same context, so the customer never repeats themselves. The full history sits in the dashboard, including after the 11:00–14:00, 16:00–19:00 rush.
How fast is Solwees live in Loures?
Standard setup: 48 hours from sign-up. Includes a local number, a connection to your system, a custom voice and a welcome script tuned to the business.
Is Solwees tuned to Loures?
Yes. The agent is configured for Loures (Lisbon district): it works to the local busy window (11:00–14:00, 16:00–19:00), handles Portuguese, English and Spanish among 50+ languages, and routes requests to match your schedule.
Why this matters in Loures
Consultation booking needs a conversation the front desk cannot always take. Most calls land in the 11:00–14:00, 16:00–19:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Loures
Bookings run on Booksy or Fresha, with some over phone and social media. Whatever the channel, an enquiry from the 11:00–14:00, 16:00–19:00 window lands straight where you work. Solwees plugs into the tools you already run, no migration:
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialReady to stop losing customers in Loures?
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees