AI Receptionist for Aesthetic Medicine in Odivelas
Odivelas has around 20 active aesthetic medicine clinics, with inbound calls mostly in Portuguese, English and Spanish. Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Odivelas (Lisbon district, ~148,000 residents) is a market where local aesthetic medicine clinics compete for callers who phone most in the 11:00–14:00, 16:00–19:00 window.
Solwees answers calls and messages 24/7 and handles the conversation in Portuguese, English and Spanish, writing the request into Booksy or Fresha with no manual typing.
Frequently asked questions
What languages does Solwees handle for customers in Odivelas?
Solwees answers in 50+ languages with automatic detection. In Odivelas inbound calls come mostly in Portuguese, English and Spanish, and the agent switches language mid-call without losing context.
How does the Booksy integration work?
Native connection: the request is created in Booksy with the customer's details, time and service info. No double entry, no CSV exports.
Does it work over WhatsApp too?
Yes. The same agent handles calls and WhatsApp messages in one flow. It matters most during the 11:00–14:00, 16:00–19:00 peak when the team cannot keep up. Every conversation is saved and visible in the dashboard.
How fast is Solwees live in Odivelas?
Going live usually takes up to 48 hours: we assign a local number, connect your system and set the voice and welcome script for Odivelas.
Is Solwees tuned to Odivelas?
Yes. The agent is configured for Odivelas (Lisbon district): it knows the local peak window (11:00–14:00, 16:00–19:00), handles the languages most common in the city (Portuguese, English and Spanish) and routes requests to match your schedule.
Why this matters in Odivelas
Many enquiries are first consultations that need a conversation, and calls during treatment hours go unanswered. Most calls land in the 11:00–14:00, 16:00–19:00 window, exactly when the team has the least time for the phone. Solwees takes those conversations so no enquiry gets stuck in voicemail.
How Solwees handles it
- 01In-call triage: first consult versus repeat treatment appointment.
- 02Automatic prepay on long treatments to cut empty slots in peak hours.
- 03Pre-visit medical questionnaire sent over WhatsApp right after the call.
Integrations that matter in Odivelas
Bookings run on Booksy or Fresha, with some over phone and social media. Every inbound call or message during 11:00–14:00, 16:00–19:00 lands in your system automatically. Solwees plugs into the tools you already run, no migration:
See all available integrations /product/integrations
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €39/month per single location. Includes call handling, WhatsApp, integration with Booksy and Fresha and support. No lock-in.
Start free trialStop handing customers to competitors in Odivelas
Live in under 48 hours. No changes to your current system, no team training.
Talk to Solwees