Knowledge base, working hours, escalation rules and message templates. Configure how Solwees handles every conversation.
Feed Solwees the menu, services, FAQs and policies it needs to answer accurately.
Define when Solwees handles conversations on its own and when it pauses for the team.
Tell Solwees exactly when to hand a conversation off to a human.
50+ idiomas com voz nativa e mudança a meio da chamada.
Modelos aprovados pela Meta para confirmações, lembretes e depósitos.