AI receptionist for aesthetic clinics in Jalal-Abad
Clients in Jalal-Abad message on Instagram and WhatsApp at any hour, mostly in the evening. The agent answers for your front desk: quotes your price list, finds a time with the right specialist and books the consultation.
Hi! I had a peel with you yesterday, and today my skin is flaking and stings a little. Is that normal?
Hello! Only a specialist can judge that. I’ve already passed your message on, and Aiperi, your cosmetologist, will reply to you here in this chat.
Can I wash my face today?
Aiperi will advise on that too; I’ve added your question to the message. If it gets worse, don’t wait for a reply here and call the clinic straight away.
OK. Is my next peel still on Thursday?
Yes, you’re booked for Thursday at 16:00. If Aiperi decides to move it, I’ll message you and offer another time.
When customers write in Jalal-Abad
Prices get asked during the day, and bookings come in the evening, when there is time to think it over. Before holidays and in summer there are more questions, and speed matters: a client writes to several clinics at once.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning reschedules: “I can’t make it by ten, can I come in the evening?” The agent offers a free time.
How many sessions does a course need? The agent quotes the course price from your list and leaves the number of sessions to the doctor at the consultation.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 16:00дө Айпери косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Айпери. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Finds a free time with the right specialist and books it at once. It sees the schedule in Altegio and saves clients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Answers prices and procedures
Quotes your price list and says how long a procedure takes. It never promises a result: what to expect is for the doctor to explain at the consultation.
Leaves contraindications to the doctor
Pregnancy, breastfeeding, medication, allergies: only the doctor decides whether a procedure fits. The agent passes those questions to the doctor with a summary of the chat and books the client a consultation.
Stays in touch after a procedure
Reminds clients of the visit and of the next session in a course. If something worries a client afterwards, it passes the message to the specialist at once and gives no advice itself.
Jalal-Abad: local context
The centre of Jalal-Abad Region, with over 100,000 people.
Above the town sits a mineral-spring resort that draws patients from across the south.
In summer people come for the waters, so besides locals the sanatorium guests write in too.
People from across the region come here to shop and for services.
In Jalal-Abad many people find a cosmetologist through Instagram and friends, then write on WhatsApp. It makes no difference to the agent where a message arrives: it answers in both messengers from one price list and keeps a single appointment book.
Areas and landmarks customers mention
the central bazaar, the spa area, Lenin Street
- Where
- Jalal-Abad Region
- Population
- over 100,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Clients write however suits them: Kyrgyz, Uzbek, Russian or English, and get the answer in the same language. If a client moves from Russian to Kyrgyz mid-conversation, the agent carries on in Kyrgyz too.
Will the agent tell a client whether a procedure suits them?
No, and that is deliberate. The agent does not assess skin, read test results or promise an outcome. It offers a consultation and forwards the client’s question to the doctor in advance, so the appointment doesn’t start from scratch.
Where do bookings live?
In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It passes the message to the specialist at once with a summary of the chat and gives no advice itself. If the client says they feel unwell, the agent asks them to call the clinic right away.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Jalal-Abad or in the district.
How do I try it?
Sign up, connect the clinic’s Instagram or WhatsApp and upload your price list with procedures. The first 7 days are free, no card needed, and within days you can see how the agent answers and books.
Put the agent to work in Jalal-Abad
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.