ChatApp describes itself as a messenger aggregator with CRM integration: it gathers WhatsApp, Telegram, MAX, VK, Instagram, Avito, Wildberries, Ozon, email and SMS into one window inside amoCRM, Bitrix24, 1C or YCLIENTS, and its bots and AI employees answer by the scenarios you set up. The facts about ChatApp on this page come from its own site, read on 3 October 2026.
Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.
| Solwees | ChatApp | |
|---|---|---|
| What it is | SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard | ChatAppA messenger aggregator connected to your CRM: a shared window for the team, scenario bots, AI employees on the Maximum plan |
| Channels | SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on | ChatAppWhatsApp, WhatsApp Business API, Telegram, MAX, Viber (bot), VK, Facebook, Instagram, Avito, Wildberries, Ozon, email, SMS, website chat. Answering phone calls is not described on its home page, pricing page or AI employees page |
| Booking systems and CRMs | SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page | ChatAppamoCRM, Bitrix24, 1C and YCLIENTS, other CRMs through an open API. For YCLIENTS it lists booking reminders and booking with a specialist through a bot the business sets up. Restaurant software is not named on its integrations page |
| Languages | Solwees50+ languages in conversations | ChatAppIts pricing and AI employees pages do not give a number of languages; the AI assistant translates messages for the operator |
| Pricing | SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card | ChatAppAs of October 2026, per messenger channel per month: Starter 1,000 RUB (50 dialogues), Professional 4,000 RUB, Maximum 6,000 RUB (with the AI agent, the AI assistant and 1,000 ChatCoins). Paid yearly, the two upper plans are 20% cheaper. Other channels from 450 RUB a month, WhatsApp Business API 6,000 RUB |
| Who it is for | SolweesService businesses that take bookings: salons, clinics, restaurants, hotels | ChatAppSales and support teams working in a CRM; its site names real estate, beauty salons, car services and education |
The ChatApp column repeats what its own site said on 3 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.
A chat platform and an AI receptionist overlap in messengers and differ in the rest. Three questions show the difference.
A chat platform gives you an inbox and tools to build flows or AI agents. Solwees is one assistant that already knows how to answer, book and hand over; you give it your services, prices and rules.
If clients also call, check whether the product answers the phone itself, and whether it writes bookings into your booking system. Solwees answers calls and chats with the same assistant and books into the systems it works with.
Chat platforms count seats, contacts or AI conversations, each in its own way. Solwees charges per location per month and counts active clients: people the assistant answered that month.
Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.
The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.
ChatApp is the better choice when your staff do the answering and the messengers need to be gathered into a CRM: amoCRM, Bitrix24, 1C or YCLIENTS. It connects channels Solwees does not have, including MAX, VK, Avito, Wildberries and Ozon, gives you a bot builder and, on the Maximum plan, an AI agent you configure for the task.
Solwees is the better choice when clients write and call to book. The assistant answers in WhatsApp, Instagram, Telegram, Messenger, website chat and email, and on the phone, with no scenarios to build: you fill in the knowledge base and connect the booking system. It works with Altegio, Booksy and Fresha for salons and with SevenRooms, OpenTable and CoverManager for restaurants, writes conversations and deals into Bitrix24 and amoCRM, and the assistant is part of the plan from €99 a month.
7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.
Choose it in the list of integrations. From then on the assistant books into the system your team already works in.
WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.
Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.
ChatApp gathers messengers into one window and passes the conversations to your CRM: your managers reply, or scenario bots, or AI employees on the Maximum plan. Solwees is an AI receptionist and booking software: a ready assistant answers chats and phone calls by itself, books clients into the booking system a business already uses, and hands the conversation to staff when needed.
ChatApp, as of October 2026, charges per messenger channel per month: 1,000 RUB on Starter with a limit of 50 dialogues, 4,000 RUB on Professional and 6,000 RUB on Maximum, which includes the AI agent and the AI assistant; paid yearly, the two upper plans are 20% cheaper. Every further number or channel is paid separately. Solwees costs €99 a month per location with the assistant in chats and 5 seats, and €249 a month with phone answering.
Yes, on the Maximum plan, where ChatApp calls them AI employees. The AI consultant answers common questions and qualifies leads from a knowledge base, the AI sales manager is marked “Coming soon” on its AI employees page, and the AI assistant only suggests replies to the operator. In Solwees, the assistant that answers and books by itself is part of every plan from Solo.
ChatApp’s home page, pricing page and AI employees page do not describe answering phone calls: the service works with written conversations. Solwees answers ordinary phone calls with the same assistant as in chats, on the Studio plan or with a minute pack.
Yes. In Bitrix24 the conversations arrive in Open Lines, where a staff member can reply right there; in Bitrix24, amoCRM and Kommo, Solwees creates the contact and the deal and moves it through the pipeline. Solwees does not have MAX, VK, Avito or marketplace channels: if your clients write there, a connector like ChatApp is still needed.
Facts about ChatApp were checked on 3 October 2026 against its own pages: chatapp.online, chatapp.online/price, chatapp.online/crm-integrations, chatapp.online/crm-integrations/yclients, chatapp.online/ai.
We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.
