Phonely describes itself as a platform for building voice AI agents that handle phone calls: you design the flows of the agent yourself, and the same flows can extend to SMS and web chat. It has a free plan with 100 minutes a month. The facts about Phonely on this page come from its own site and documentation, read on 2 October 2026.
Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.
| Solwees | Phonely | |
|---|---|---|
| What it is | SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard | PhonelyPlatform for building voice AI agents that handle phone calls, with a visual flow editor |
| Channels | SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on | PhonelyInbound and outbound phone calls, SMS, web chat, an API. Its channel list names phone, chat, SMS and API; Instagram, Messenger and Telegram are not on it |
| Booking systems and CRMs | SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page | Phonely22 integrations on its integrations page, among them Google Calendar, HubSpot, Salesforce, Pipedrive and Zapier. Its documentation describes creating appointments in Google Calendar. That page lists no salon software or restaurant reservation systems |
| Languages | Solwees50+ languages in conversations | Phonely100+ languages, by its own statement; new agents start in English |
| Pricing | SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card | PhonelyAs of October 2026: a free plan with 100 minutes a month; Starter at $50 a month billed monthly ($33 billed annually); Pro at $150 a month billed monthly ($100 billed annually); Enterprise from 5 cents a minute through sales |
| Who it is for | SolweesService businesses that take bookings: salons, clinics, restaurants, hotels | PhonelyFrom small businesses to enterprises and call centres; industries named include healthcare, home services, legal, insurance and real estate |
The Phonely column repeats what its own site said on 2 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.
A voice AI platform and a finished receptionist solve different problems. Three questions show which one a business needs.
A platform gives you the parts: voices, a flow builder, an API. Someone has to design the conversation, connect the booking system and keep it working. Solwees is a finished receptionist that you set up in a dashboard.
On a platform, writing a booking into your system is an integration you build or configure. Solwees connects to the booking systems it works with, and books there.
Platforms usually charge by usage, per minute of a call. Solwees charges per location per month; phone minutes come with the Studio plan or in packs that do not expire.
Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.
The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.
Phonely is the better choice for a team that wants to build its own phone agent and keep control of the flow: a visual editor, an API and a web SDK, unlimited concurrent calls on every plan, and A/B testing from the Pro plan. It starts free with 100 minutes a month, and on the Enterprise plan its team builds the agent for you and can sign a HIPAA agreement.
Solwees is the better choice for a business that wants calls and chats answered without building anything. The assistant is ready after setup, answers in WhatsApp, Instagram, Telegram, Messenger, website chat and email as well as on the phone, and works with Altegio, Booksy and Fresha for salons and with SevenRooms, OpenTable and CoverManager for restaurants.
7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.
Choose it in the list of integrations. From then on the assistant books into the system your team already works in.
WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.
Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.
Phonely is a platform: you build an AI phone agent in a flow editor, connect your tools and test it, and the same flows can run in SMS and web chat. Solwees is a ready AI receptionist and booking software: one assistant answers calls and messengers for a service business and books into the booking system it already uses.
Phonely, as of October 2026, has a free plan with 100 minutes a month. Starter costs $50 a month and Pro $150 a month on monthly billing, or $33 and $100 a month billed annually. Enterprise pricing starts at 5 cents a minute through sales. Solwees costs €99 a month per location for the assistant in chats and €249 a month with phone answering and 100 call minutes.
Phonely leaves the build to you on the Free and Starter plans: its pricing table describes the agent buildout as self-serve, and a full buildout by the Phonely team belongs to the Enterprise plan. Its site says 70% of businesses get started in less than 5 minutes. Solwees has no flows to build: you connect the booking system and the channels and fill in the knowledge base.
The Phonely site names phone, chat, SMS and API in its channel list and calls the product omnichannel across those. Instagram, Messenger and Telegram are not on that list, and WhatsApp is not among the channels either. Solwees answers in all four with the same assistant that answers the phone, and keeps the conversations in one inbox.
The Phonely documentation describes checking availability and creating appointments in Google Calendar during a live call, and its integrations page lists CRMs such as HubSpot, Salesforce and Pipedrive. That page lists no salon software or restaurant reservation systems. Solwees works with Altegio, Booksy and Fresha for salons and with SevenRooms, OpenTable and CoverManager for restaurants; other systems are connected on request.
Facts about Phonely were checked on 2 October 2026 against its own pages: phonely.ai/pricing, phonely.ai/integration, docs.phonely.ai/integrations/overview, docs.phonely.ai/get-started/introduction, phonely.ai.
We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.
