Wazzup describes itself as an integration of messengers and social networks with CRM: it connects WhatsApp, WhatsApp Business API, Telegram, MAX, VK, Viber, Instagram, Avito and CIAN to amoCRM, Bitrix24 and, in its own words, more than 50 CRMs, creates the contact and the deal by itself, and your managers reply to clients from the CRM or its mobile app. The facts about Wazzup on this page come from its own site and knowledge base, read on 3 October 2026.
Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.
| Solwees | Wazzup | |
|---|---|---|
| What it is | SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard | WazzupMessenger and social network integration with CRM: chats and deals in amoCRM or Bitrix24, managers reply; auto-replies, chatbots and templates |
| Channels | SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on | WazzupWhatsApp, WhatsApp Business API, Telegram, Telegram bot, MAX, VK, Viber, Instagram, Avito, CIAN. Answering phone calls is not described on its home or pricing page; the missed call auto-reply in MAX, WhatsApp and Viber sends the client a message |
| Booking systems and CRMs | SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page | WazzupamoCRM and Bitrix24, and in its own words more than 50 CRMs; Wazzup creates the contact and the deal itself. Salon software and restaurant reservation systems are not named on its home or pricing page |
| Languages | Solwees50+ languages in conversations | WazzupThe replies are in the languages of your staff: an AI that answers by itself is not described on its home or pricing page |
| Pricing | SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card | WazzupAs of October 2026, per channel per month on monthly billing: START 1,000 RUB (50 dialogues), INBOX 2,000 RUB (incoming only, 500 dialogues), PRO 4,000 RUB (500 dialogues), MAX 6,000 RUB (unlimited dialogues, voice message transcription). 10% off for six months, 20% off for a year. Trial: 3 days |
| Who it is for | SolweesService businesses that take bookings: salons, clinics, restaurants, hotels | WazzupSales teams working in amoCRM and Bitrix24; Wazzup says more than 30,000 companies use it |
The Wazzup column repeats what its own site said on 3 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.
A chat platform and an AI receptionist overlap in messengers and differ in the rest. Three questions show the difference.
A chat platform gives you an inbox and tools to build flows or AI agents. Solwees is one assistant that already knows how to answer, book and hand over; you give it your services, prices and rules.
If clients also call, check whether the product answers the phone itself, and whether it writes bookings into your booking system. Solwees answers calls and chats with the same assistant and books into the systems it works with.
Chat platforms count seats, contacts or AI conversations, each in its own way. Solwees charges per location per month and counts active clients: people the assistant answered that month.
Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.
The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.
Wazzup is the better choice when your managers do the answering and the task is to keep every conversation from WhatsApp, Telegram, MAX, VK, Avito and CIAN inside amoCRM or Bitrix24, with deals created by themselves and the history kept when an employee leaves. It is an affordable connector with 24/7 support and a mobile app for managers.
Solwees is the better choice when clients write and call to book. The assistant answers in WhatsApp, Instagram, Telegram, Messenger, website chat and email, and on the phone, with no scenarios to build: you fill in the knowledge base and connect the booking system. It works with Altegio, Booksy and Fresha for salons and with SevenRooms, OpenTable and CoverManager for restaurants, writes conversations and deals into Bitrix24 and amoCRM, and the assistant is part of the plan from €99 a month.
7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.
Choose it in the list of integrations. From then on the assistant books into the system your team already works in.
WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.
Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.
Wazzup connects messengers to a CRM: client messages land in amoCRM or Bitrix24, Wazzup creates the contact and the deal, and your managers reply. Solwees is an AI receptionist and booking software: a ready assistant answers chats and phone calls by itself, books clients into the booking system, and hands the conversation to staff when needed.
Wazzup, as of October 2026, charges per channel per month: 1,000 RUB on START with a limit of 50 dialogues, 2,000 RUB on INBOX for incoming messages only, 4,000 RUB on PRO and 6,000 RUB on MAX with unlimited dialogues; six months are 10% cheaper and a year 20%. Solwees costs €99 a month per location with the assistant in chats and 5 seats, and €249 a month with phone answering.
Its home page and pricing page do not describe one. Wazzup offers auto-replies for after hours, for a first message and for a missed call, plus chatbots and templates. In Solwees, the assistant that answers and books by itself is part of every plan from Solo.
For calls in MAX, WhatsApp and Viber, Wazzup can send an automatic missed call message. Answering phone calls is not described on its home or pricing page. Solwees answers ordinary phone calls with the same assistant as in chats, on the Studio plan or with a minute pack.
Yes. In Bitrix24 the conversations arrive in Open Lines, where a staff member can reply right there; in Bitrix24, amoCRM and Kommo, Solwees creates the contact and the deal and moves it through the pipeline. Solwees does not have MAX, VK, Avito or CIAN channels: if your clients write there, Wazzup is still needed for them.
Facts about Wazzup were checked on 3 October 2026 against its own pages: wazzup24.ru, wazzup24.ru/pricing, wazzup24.ru/help/sell-easier/avtootvety.
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