Botpress describes itself as an AI-native customer support platform and an enterprise-grade AI agent platform: a visual studio, a code kit and a prompt-based builder for creating AI agents, with its own help desk and a hub of integrations. It is priced per conversation. The facts about Botpress on this page come from its own site, read on 2 October 2026.
Solwees is an AI receptionist and booking software for service businesses. It answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, books appointments and reservations into the booking system or CRM the business already uses, sends reminders, and hands the conversation to a person when it should.
| Solwees | Botpress | |
|---|---|---|
| What it is | SolweesAI receptionist and booking software: a finished product that a business sets up in a dashboard | BotpressPlatform for building AI agents for customer support, with its own help desk |
| Channels | SolweesPhone calls, WhatsApp, Instagram, Telegram, Facebook Messenger, website chat, email. Viber is a paid add-on | BotpressWebsite chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, Discord and others. Its pricing table lists the voice channel on the Enterprise plan only; its hub also has a voice integration for calls to a number held with a telephony provider |
| Booking systems and CRMs | SolweesSalons: Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio, Wix Bookings. Clinics: Altegio, Doctra, Tooki. Restaurants: SevenRooms, OpenTable, CoverManager and other systems through Mozrest. Chats are written into Bitrix24. Other systems are connected on request; the list is on the integrations page | BotpressA hub of integrations, among them Google Calendar, Calendly, Cal.com, GoHighLevel, HubSpot and Salesforce. The hub does not list Altegio, Booksy, Fresha, OpenTable or SevenRooms |
| Languages | Solwees50+ languages in conversations | BotpressReplies in the customer’s language automatically, in its own words; no number on its product pages |
| Pricing | SolweesPer location per month: Solo €99 (the assistant in chats), Studio €249 (adds phone answering, 100 minutes and outbound calls), Network €499. Free trial: 7 days, no card | BotpressAs of October 2026, in US dollars: a free plan with 25 conversations; Plus at $189 a month billed monthly ($150 billed annually) with 250; Team at $939 a month billed monthly ($750 billed annually) with 1,500; Enterprise is custom. Extra conversations come in packs of 100: $65 on Plus and $50 on Team |
| Who it is for | SolweesService businesses that take bookings: salons, clinics, restaurants, hotels | BotpressSupport teams, from solo operators to enterprises; industries named: SaaS, fintech, healthcare, retail, education |
The Botpress column repeats what its own site said on 2 October 2026; the pages are linked at the bottom of this page. Solwees prices are as of October 2026.
A chat platform and an AI receptionist overlap in messengers and differ in the rest. Three questions show the difference.
A chat platform gives you an inbox and tools to build flows or AI agents. Solwees is one assistant that already knows how to answer, book and hand over; you give it your services, prices and rules.
If clients also call, check whether the product answers the phone itself, and whether it writes bookings into your booking system. Solwees answers calls and chats with the same assistant and books into the systems it works with.
Chat platforms count seats, contacts or AI conversations, each in its own way. Solwees charges per location per month and counts active clients: people the assistant answered that month.
Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email around the clock, in 50+ languages. Every conversation lands in one inbox that the team opens on the web or in the mobile app.
The assistant books appointments and reservations into your booking system and sends reminders. Solwees works on top of the system you have and does not replace it. A business without a supported system can take bookings into the calendar of Solwees itself.
Botpress is the better choice for a team that wants to build its own AI agent: a visual studio, a code kit for developers, a knowledge base, a help desk for tickets, and a connection to Zendesk or Intercom. It has a free plan with 25 conversations, channels such as Slack, Discord and Microsoft Teams, and a managed service in which Botpress designs, builds and maintains the agent for you.
Solwees is the better choice for a salon or a restaurant that wants the assistant working without a build. It answers WhatsApp, Instagram, Telegram, Messenger, website chat, email and phone calls, works with Altegio, Booksy, Fresha, OpenTable and SevenRooms, and costs €99 a month per location with 400 active clients included.
7 days, no card. The whole platform is open, with up to 100 active clients and 20 call minutes.
Choose it in the list of integrations. From then on the assistant books into the system your team already works in.
WhatsApp, Instagram, Telegram, Messenger, website chat and email, plus a phone number if the assistant should answer calls. Fill the knowledge base with your services, prices and rules.
Try the assistant on one channel or one location first. Move the rest when you are satisfied, and cancel what you no longer need.
Botpress is a platform for building AI agents: you design the agent in a studio or in code, connect integrations and channels, and run support through its help desk. Solwees is a ready AI receptionist and booking software: you fill in the knowledge base, connect the booking system and the channels, and the assistant answers chats and phone calls and books.
Botpress, as of October 2026, costs $189 a month for Plus with 250 conversations and $939 a month for Team with 1,500 on monthly billing, or $150 and $750 billed annually. Extra conversations are added in packs of 100: $65 on Plus and $50 on Team. There is a free plan with 25 conversations. Solwees costs €99 a month per location with the assistant in chats and 400 active clients, however many times each client writes.
Botpress lists the voice channel on the Enterprise plan only in its pricing table, and its integrations hub describes a voice integration for calls to a phone number that you hold with a telephony provider; three minutes of a call count as one conversation. Solwees answers phone calls with the same assistant that answers chats, on the Studio plan, €249 a month as of October 2026, or on Solo with a pack of minutes.
Botpress says no development resources are needed to go live and that agents can be built with natural language. It also offers a visual studio, a TypeScript kit for developers and a managed service in which Botpress designs, builds and maintains the agent. By its own account most managed projects are deployed in 4 to 8 weeks. With Solwees the assistant is ready: you give it your services, prices and rules and connect the booking system.
Botpress lists Google Calendar, Calendly and Cal.com integrations in its hub, through which a bot can check availability and create events, and appointment actions in GoHighLevel and Zoho CRM. The hub does not list Altegio, Booksy, Fresha, OpenTable or SevenRooms. Solwees works with those five systems and with CoverManager; other systems are connected on request.
Facts about Botpress were checked on 2 October 2026 against its own pages: botpress.com/pricing, botpress.com/hub, botpress.com/desk, botpress.com/customer-support, botpress.com, botpress.com/built-for-you.
We run a guided demo on your menu or service list and show how booking would work for your business. No preparation is needed.
