AI receptionist for aesthetic clinics in Karakol
A cosmetologist in Karakol often answers Instagram messages personally between procedures. The agent takes the chats over: answers about prices, books consultations and sends visit reminders, passing medical questions to the doctor.
Hi! How much is a facial peel? I want to get rid of dark spots.
Hello! Our peels start at 2,000 som. Which one suits you and what result to expect is for the doctor to say at a consultation. A consultation is 600 som, and tomorrow we have 11:00 and 17:30.
What if I’m breastfeeding, is that OK?
Only the doctor can decide that. I’ve passed your question to Dr Nurzat. Shall I book you a consultation to talk it through in person?
Yes, tomorrow at 17:30, please.
You’re booked for a consultation tomorrow at 17:30 with Dr Nurzat. I’ll send a reminder in the morning.
When customers write in Karakol
On weekdays most messages come at lunchtime and late in the evening, while at weekends people write in the morning hoping to get a procedure the same day. In spring and before weddings the questions noticeably pick up.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
The morning after a procedure: “it’s red, is that normal?” The agent passes it to the doctor at once.
How many sessions does a course need? The agent quotes the course price from your list and leaves the number of sessions to the doctor at the consultation.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 16:00дө Нурзат косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Нурзат. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Finds a free time with the right specialist and books it at once. It sees the schedule in Altegio and saves clients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Answers prices and procedures
Quotes your price list and says how long a procedure takes. It never promises a result: what to expect is for the doctor to explain at the consultation.
Leaves contraindications to the doctor
If a client asks whether they can have a procedure while pregnant, with an allergy or while taking medication, the agent does not answer for the doctor. It forwards the question to the specialist with the chat and offers to book a consultation.
Stays in touch after a procedure
Reminds clients of the visit and of the next session in a course. If something worries a client afterwards, it passes the message to the specialist at once and gives no advice itself.
Karakol: local context
The centre of Issyk-Kul Region and the gateway to the mountains: summer treks to Altyn-Arashan and Jeti-Oguz, winter trips to the ski base.
Demand swings with the seasons, and visitors write in Russian, English and Kazakh.
A green, low-rise town of poplar-lined streets and old wooden houses.
Summer and winter bring visitors; in spring and autumn the town lives mostly on its own residents.
In Karakol summer brings more visitors, and some want to fit a procedure into their holiday. The agent offers a consultation straight away, so the doctor can decide what is possible in those few days.
Areas and landmarks customers mention
the Dungan Mosque, the Holy Trinity Cathedral, the central market, the road to the ski base
- Where
- Issyk-Kul Region
- Population
- over 80,000
- Customer languages
- Russian, Kyrgyz, English
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. If the client switches language, the agent switches too.
Will the agent tell a client whether a procedure suits them?
No. Whether a procedure fits, any contraindications and the result to expect are the doctor’s call. The agent books a consultation and passes the question to the doctor with a summary of the chat.
Where do bookings live?
In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It passes the message to the specialist at once with a summary of the chat and gives no advice itself. If the client says they feel unwell, the agent asks them to call the clinic right away.
Will the agent answer tourists in English or Kazakh?
Yes. It replies in the guest’s language: English, Kazakh, Russian or Kyrgyz. In high season both locals and visitors write in Karakol, and the agent keeps every chat going at once.
How do I try it?
Sign up, connect the clinic’s Instagram or WhatsApp and upload your price list with procedures. The first 7 days are free, no card needed, and within days you can see how the agent answers and books.
Put the agent to work in Karakol
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.