AI receptionist for aesthetic clinics in Naryn
After seeing a procedure on Instagram, a client in Naryn writes straight away: how much is it, is there a slot this week. The agent answers within the minute from your price list and offers a consultation time, leaving health questions to the doctor.
Hi! I had a peel with you yesterday, and today my skin is flaking and stings a little. Is that normal?
Hello! Only a specialist can judge that. I’ve already passed your message on, and Aigerim, your cosmetologist, will reply to you here in this chat.
Can I wash my face today?
Aigerim will advise on that too; I’ve added your question to the message. If it gets worse, don’t wait for a reply here and call the clinic straight away.
OK. Is my next peel still on Thursday?
Yes, you’re booked for Thursday at 16:00. If Aigerim decides to move it, I’ll message you and offer another time.
When customers write in Naryn
In the morning and afternoon clients are busy at work and write briefly: “how much is it?” The detailed questions and bookings come in the evening, after eight, and if the answer only comes the next day, the client has often booked with another clinic.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
The morning after a procedure: “it’s red, is that normal?” The agent passes it to the doctor at once.
How many sessions does a course need? The agent quotes the course price from your list and leaves the number of sessions to the doctor at the consultation.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 16:00дө Айгерим косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Айгерим. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Checks your doctors’ and cosmetologists’ schedules in Altegio and offers the client the nearest free slots. The booking shows up in the journal at once, and the client’s contact is saved in Bitrix24 or amoCRM. If you use none of these systems, bookings and clients are kept in the built-in Solwees CRM.
Answers prices and procedures
Knows your price list and answers what a procedure or a course costs, how long a session takes and whether a consultation comes first. It makes no promises about results: that is a conversation for the doctor.
Leaves contraindications to the doctor
Pregnancy, breastfeeding, medication, allergies: only the doctor decides whether a procedure fits. The agent passes those questions to the doctor with a summary of the chat and books the client a consultation.
Stays in touch after a procedure
Sends a reminder the day before, and when the next session of a course is due, it offers to book it. It does not discuss complaints after a procedure: it forwards them to the specialist straight away.
Naryn: local context
The highest regional capital in the country, about 2,000 m above sea level.
It is the base for trips to Song-Kul and Tash-Rabat, and home to a University of Central Asia campus.
Winter is long and cold here, and people prefer to sort things out quickly without leaving home.
In summer tourists pass through on the way to Song-Kul and the Torugart pass.
In Naryn many people find a cosmetologist through Instagram and friends, then write on WhatsApp. It makes no difference to the agent where a message arrives: it answers in both messengers from one price list and keeps a single appointment book.
Areas and landmarks customers mention
the town centre, the University of Central Asia campus, the Naryn riverside
- Where
- Naryn Region
- Customer languages
- Kyrgyz, Russian, English
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. If the client switches language, the agent switches too.
Will the agent tell a client whether a procedure suits them?
No, and that is deliberate. The agent does not assess skin, read test results or promise an outcome. It offers a consultation and forwards the client’s question to the doctor in advance, so the appointment doesn’t start from scratch.
Where do bookings live?
In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It gives no advice of its own. The message goes straight to the specialist who did the procedure, with the chat attached, and the client is told the question has been passed on. If someone says they feel unwell, the agent asks them not to wait and to call the clinic.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Naryn or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect Instagram, add your procedures and prices, and watch the agent book consultations.
Put the agent to work in Naryn
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.