AI receptionist for aesthetic clinics in Navoi
In Navoi clients often book in pairs or groups: with a mother, a sister or a friend. The agent finds times so that everyone comes on the same day, quotes your price list and sends reminders, passing health questions to the doctor.
Hello! I had mesotherapy with you the day before yesterday and there are some small bruises. My friend’s wedding is on Saturday, will I be able to wear make-up?
Hello! The specialist who did the procedure is the right person to answer that. I’ve passed your message to Yulduz, our cosmetologist, and she will reply here. If anything starts to worry you more, call the clinic without waiting for a reply.
OK. And when is my next session?
Your next session in the course is in two weeks: you’re booked for Tuesday the 14th at 17:00. If you need another time, write and I’ll find one.
Thank you!
Enjoy the wedding!
When customers write in Navoi
In Navoi procedures are often settled in the evening, after a word at home with a mother or a sister. If the answer only comes the next day, the client has already booked with another cosmetologist.
Busiest hours: 12:00 to 14:00 and 19:00 to 23:00
The day after a procedure a question about the skin arrives. The agent gives no advice and forwards the message to the specialist at once.
A lunchtime voice message: a client lists three procedures and asks what they come to together. The agent adds them up from the price list.
After talking it over at home, clients book a consultation. The agent answers at once and offers a time.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Kosmetolog Yulduz payshanba kuni soat 17:00 da boʻsh. Sizni konsultatsiyaga yozib qoʻyaymi?
Здравствуйте! Косметолог Юлдуз свободна в четверг в 17:00. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Knows which specialist does which procedures and books the first consultation or the next session of a course. The booking appears wherever you already keep them, so nobody has to copy it across by hand.
Answers from prices and offers
If a client asks about several procedures at once, the agent adds up the total from your price list and says plainly which prices are fixed and which the doctor will name after an examination.
Understands voice messages
The agent understands a Telegram voice message just as it does text, in Uzbek and in Russian. It replies in writing rather than by voice, so the client can always look back at the price, the address and the booking time.
Leaves the decision to the doctor
The agent does not judge skin from a photo or say whether a procedure will “suit” someone. If a client sends a picture or asks about contraindications, the agent passes it to the doctor with a summary of the chat and books her a consultation.
Keeps a course on track
A course of several sessions is easy to lose track of. The agent reminds the client of each session in advance, and if she misses one, offers a new time. It does not discuss questions after a procedure; it forwards them to the cosmetologist.
Navoi: local context
The centre of Navoi Region, a young city founded next to old Karmana for a mining and metallurgical combine.
It is also home to a large fertiliser plant and a free economic zone by the cargo airport.
Many families here live by the schedule of the big plants: the streets are busy early in the morning and in the evening, and calm by day.
Navoi is young and green, with wide streets, and everything you need is close at hand.
In Navoi a good cosmetologist is known across the region, and clients travel in from the districts. A client needs to know in advance what the consultation costs and whether she can have the procedure the same day, and the agent answers at once by your rules.
Areas and landmarks customers mention
the city hall, Karmana, 9th Microdistrict
- Where
- Navoi Region
- Population
- over 160,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in whichever language the message came in. If a client starts in Uzbek and then asks about the price in Russian, the agent simply carries on in Russian.
Can the agent choose a procedure from a photo?
No. A photo does not show what matters: how the skin reacts, what procedures came before, what the client is taking. So the agent books her a consultation and leaves the picture and the question in the chat for the doctor.
Does the agent know about offers and course discounts?
Yes. You describe the course discount, the gift with a procedure or the birthday price yourself, and the agent tells clients exactly that. If there is no offer, the agent says so and gives the usual price from your list.
Can several people be booked at once?
Yes. A mother and her daughters, sisters, friends: the agent finds times so that everyone comes on the same day, books each of them with her own specialist and reminds whoever made the booking the day before.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Navoi or in the district, and books the right one.
How do I try it?
Create an account, connect the messengers your clients use and upload your price list. The trial is 7 days, no card needed. You can message the agent yourself first, as a client would, and see how it answers.
Put the agent to work in Navoi
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.