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Solwees AI

AI receptionist for aesthetic clinics in Qarshi

In Qarshi clients often book in pairs or groups: with a mother, a sister or a friend. The agent finds times so that everyone comes on the same day, quotes your price list and sends reminders, passing health questions to the doctor.

7 days free, no card

Assalomu alaykum! My sister and I are coming in from the district on Friday. We’d both like a facial cleaning. Can we come on the same day, one after the other?

Va alaykum assalom! Yes, on Friday Gulnoz, our cosmetologist, is free at 14:00 and 15:30. A facial cleaning starts at 250,000 sum and takes about an hour and a half. Shall I book you in for those times?

Yes. My sister is allergic to some creams, does that matter?

It does, thank you for mentioning it. I’ve passed it on to Gulnoz: she will look into it and decide what to use. You’re booked for Friday at 14:00 and 15:30.

Great, thank you!

On Thursday evening I’ll send a reminder, the address and a landmark, so we are easy to find when you arrive.

Example conversation on Telegram. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Qarshi

In Qarshi procedures are often settled in the evening, after a word at home with a mother or a sister. If the answer only comes the next day, the client has already booked with another cosmetologist.

Busiest hours: 12:00 to 14:00 and 19:00 to 23:00

  1. The day after a procedure a question about the skin arrives. The agent gives no advice and forwards the message to the specialist at once.

  2. A lunchtime voice message: a client lists three procedures and asks what they come to together. The agent adds them up from the price list.

  3. After talking it over at home, clients book a consultation. The agent answers at once and offers a time.

Answers in Uzbek and Russian

The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.

If a guest writes in English, the agent answers in English.

Uzbek

Assalomu alaykum! Kosmetolog Gulnoz payshanba kuni soat 17:00 da boʻsh. Sizni konsultatsiyaga yozib qoʻyaymi?

Russian

Здравствуйте! Косметолог Гулноз свободна в четверг в 17:00. Записать вас на консультацию?

What the agent takes off your hands

Books consultations and procedures

Knows which specialist does which procedures and books the first consultation or the next session of a course. The booking appears wherever you already keep them, so nobody has to copy it across by hand.

Answers from prices and offers

If a client asks about several procedures at once, the agent adds up the total from your price list and says plainly which prices are fixed and which the doctor will name after an examination.

Understands voice messages

Instead of a long message, clients often send a voice note: what they want done, when suits them, how much they are ready to spend. The agent understands Telegram voice messages in Uzbek and Russian and replies in text, so the price and time stay in the chat.

Leaves the decision to the doctor

The agent does not judge skin from a photo or say whether a procedure will “suit” someone. If a client sends a picture or asks about contraindications, the agent passes it to the doctor with a summary of the chat and books her a consultation.

Keeps a course on track

Sends a reminder before every session and helps move the visit if the client can’t make it. Complaints and questions about how she feels after a procedure go straight to the specialist; the agent does not answer them.

Qarshi: local context

The centre of Kashkadarya Region, known in ancient times as Nakhshab and in Arabic sources as Nasaf.

Kashkadarya is the country’s main gas region, and Qarshi has long been known for its flat-woven carpets.

The city splits into the old part around the Eski Bazaar and the newer microdistricts, and people usually give directions by landmarks: the bazaar, a mosque, a microdistrict number.

People come in from the districts of Kashkadarya to see doctors and masters and to visit the bazaar, and many agree a time in advance so they can get home before dark.

In Qarshi a good cosmetologist is known across the region, and clients travel in from the districts. A client needs to know in advance what the consultation costs and whether she can have the procedure the same day, and the agent answers at once by your rules.

In summer the heat in Qarshi climbs above forty, and clients try to book mornings or evenings, when it is easier to be outside. The agent offers those hours first and sends a reminder the day before.

Areas and landmarks customers mention

Pakhtazor, the Eski Bazaar, the Kok-Gumbaz Mosque, the Qarshi Bridge

Qarshi
Where
Kashkadarya Region
Population
over 300,000
Customer languages
Uzbek, Russian
Where they write
Telegram and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • Bitrix24
  • amoCRM / Kommo
  • Solwees CRM

Frequently asked questions

Does the agent answer clients in Uzbek?

Yes. The agent answers in Uzbek, Russian or English, in whichever language the message came in. If a client starts in Uzbek and then asks about the price in Russian, the agent simply carries on in Russian.

Can the agent choose a procedure from a photo?

No. A photo does not show what matters: how the skin reacts, what procedures came before, what the client is taking. So the agent books her a consultation and leaves the picture and the question in the chat for the doctor.

Does the agent know about offers and course discounts?

Yes. You describe the course discount, the gift with a procedure or the birthday price yourself, and the agent tells clients exactly that. If there is no offer, the agent says so and gives the usual price from your list.

Can several people be booked at once?

Yes. A mother and her daughters, sisters, friends: the agent finds times so that everyone comes on the same day, books each of them with her own specialist and reminds whoever made the booking the day before.

Can one account run several locations?

Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Qarshi or in the district, and books the right one.

How do I try it?

You can start today: connect the clinic’s Instagram and Telegram, add your procedures, prices and specialists. For seven days the agent works free, with no card linked, and you can see every conversation it has.

Put the agent to work in Qarshi

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.