AI receptionist for aesthetic clinics in Talas
A cosmetologist in Talas often answers Instagram messages personally between procedures. The agent takes the chats over: answers about prices, books consultations and sends visit reminders, passing medical questions to the doctor.
Hi! I had a peel with you yesterday, and today my skin is flaking and stings a little. Is that normal?
Hello! Only a specialist can judge that. I’ve already passed your message on, and Aigerim, your cosmetologist, will reply to you here in this chat.
Can I wash my face today?
Aigerim will advise on that too; I’ve added your question to the message. If it gets worse, don’t wait for a reply here and call the clinic straight away.
OK. Is my next peel still on Thursday?
Yes, you’re booked for Thursday at 16:00. If Aigerim decides to move it, I’ll message you and offer another time.
When customers write in Talas
In the morning and afternoon clients are busy at work and write briefly: “how much is it?” The detailed questions and bookings come in the evening, after eight, and if the answer only comes the next day, the client has often booked with another clinic.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
The morning after a procedure: “it’s red, is that normal?” The agent passes it to the doctor at once.
Lunch-break price questions after seeing a procedure on Instagram.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 16:00дө Айгерим косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Айгерим. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Finds a free time with the right specialist and books it at once. It sees the schedule in Altegio and saves clients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Answers prices and procedures
Knows your price list and answers what a procedure or a course costs, how long a session takes and whether a consultation comes first. It makes no promises about results: that is a conversation for the doctor.
Leaves contraindications to the doctor
Pregnancy, breastfeeding, medication, allergies: only the doctor decides whether a procedure fits. The agent passes those questions to the doctor with a summary of the chat and books the client a consultation.
Stays in touch after a procedure
Sends a reminder the day before, and when the next session of a course is due, it offers to book it. It does not discuss complaints after a procedure: it forwards them to the specialist straight away.
Talas: local context
The centre of Talas Region, next to the Manas Ordo memorial complex.
The valley is known for the beans it grows for export.
A small, quiet town where many customers know each other.
In summer many people work the fields and write early in the morning or late at night.
In Talas many people find a cosmetologist through Instagram and friends, then write on WhatsApp. It makes no difference to the agent where a message arrives: it answers in both messengers from one price list and keeps a single appointment book.
Areas and landmarks customers mention
the town centre, the market, the road to Manas Ordo
- Where
- Talas Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Clients write however suits them: Kyrgyz, Russian or English, and get the answer in the same language. If a client moves from Russian to Kyrgyz mid-conversation, the agent carries on in Kyrgyz too.
Will the agent tell a client whether a procedure suits them?
No, and that is deliberate. The agent does not assess skin, read test results or promise an outcome. It offers a consultation and forwards the client’s question to the doctor in advance, so the appointment doesn’t start from scratch.
Where do bookings live?
In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It passes the message to the specialist at once with a summary of the chat and gives no advice itself. If the client says they feel unwell, the agent asks them to call the clinic right away.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Talas or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect Instagram, add your procedures and prices, and watch the agent book consultations.
Put the agent to work in Talas
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.