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Solwees AI

AI receptionist for barbershops in Chust

A small barbershop in Chust takes both bookings and walk-ins, and messages wait until the barber’s hands are free. The agent answers at once: the price, the nearest slot, the booking.

7 days free, no card

Hello! I’d like haircuts for my two sons before school starts, they’re 7 and 10. Can we come on Sunday morning?

Hello! Yes, on Sunday we have 10:00 and 10:30 with Jahongir, one after the other. A kids’ haircut is 35,000 sum. Shall I book both?

Yes. The younger one had better go first, he can’t sit still for long.

Fine: the younger one at 10:00, the older at 10:30, with Jahongir. A kids’ cut takes about twenty minutes, so there will be hardly any waiting.

Great, thank you!

See you on Sunday! I’ll send a reminder on Saturday evening.

Example conversation on Telegram. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Chust

In summer men come for a haircut in the morning or after six, when the heat eases. They book the evening before, often by voice message, and expect an answer straight away.

Busiest hours: 08:00 to 10:00 and 17:00 to 20:00

  1. Checking whether you open at nine and whether they can drop in before work.

  2. Asking about walk-ins and getting the nearest free time instead.

  3. A groom writes for himself and his friends: four places needed on Friday.

Answers in Uzbek and Russian

The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.

If a guest writes in English, the agent answers in English.

Uzbek

Assalomu alaykum! Ertaga soat 10:00 dan siz va oʻgʻlingiz uchun ketma-ket ikki joy bor. Yozib qoʻyaymi?

Russian

Здравствуйте! Завтра с 10:00 есть два места подряд, для вас и для сына. Записать?

What the agent takes off your hands

Books with the right barber

Allows for a fade with a beard trim taking longer than a regular cut, and never puts two clients with one barber at the same time. Without a journal, bookings are kept in the built-in CRM.

Understands voice messages

A client says in a voice message “brother, can I come tomorrow after six?”, and the agent replies in text with actual slots. The barber does not have to listen to anything between cuts.

Answers on prices and services

Says what a haircut, a beard trim or both together cost and how long it will take. Prices come only from your list, and it never invents discounts of its own.

Books several people at once

A groom and his friends before a wedding are spread across the free barbers so that everyone is ready in time. The summary comes in one message: who, with whom and when.

Reminds and reschedules

The day before, it sends a reminder in the same chat where the client booked. If he cannot make it, the agent moves the booking, and the freed slot opens up again.

Chust: local context

One of the oldest towns in the Fergana Valley, which gave its name to the Bronze Age Chust culture.

The town is famous for Chust knives and skullcaps made by local craftsmen.

Crafts are handed down in families here, and people hear of a skilled master from neighbours before any advert.

On Sundays people from the surrounding villages come to the bazaar, and embroiderers bring their skullcaps to sell.

In Chust before Eid and weddings there is a queue for the barber. The agent books those who wrote ahead for a set time, so they do not have to wait.

Areas and landmarks customers mention

the Chust bazaar, the Mavlono Lutfulla Minaret, Navbahor mahalla

Chust
Where
Namangan Region
Customer languages
Uzbek, Russian
Where they write
Telegram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • Solwees CRM

Frequently asked questions

Does the agent answer in Uzbek?

Yes. A client writes in Uzbek, Russian or English, whichever suits him, and the answer comes in the same language. The agent also understands mixed messages, half in Russian, half in Uzbek.

Where are bookings kept?

Wherever you keep them now: the agent connects to your journal and books into the barbers’ free hours. A barbershop without a system can use the built-in CRM, with a journal and a client base.

What does the agent say to someone who wants to walk in?

Whatever your rule is. If you take walk-ins, the agent says so, warns that there may be a queue in the evening and offers the nearest free time.

Can several people be booked at once?

Yes. The client says how many people and by what time, and the agent spreads the booking across free chairs. If they do not all fit, it suggests starting earlier.

What if the agent does not know the answer?

The agent does not make things up. It tells the client honestly that it will ask the front desk, and the question goes to your staff together with the chat. The alert reaches you on Telegram.

Does it suit a business with just a couple of people?

Yes. In Chust the same person often does the work and answers customers. The agent takes over the chats so you do not have to stop what you are doing.

How do I try it?

Sign up, connect the barbershop’s Telegram and add your barbers and prices. The first 7 days are free with no card, and the agent will be answering real clients on the first evening.

Put the agent to work in Chust

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.