AI receptionist for barbershops in Ekibastuz
Before weekends and toi celebrations the barbers in Ekibastuz cut non-stop while messages pile up on WhatsApp and Instagram. The agent answers each one: the price, a free time, a booking and a reminder the day before.
Hello! Can I get a haircut and a beard trim today after work?
Hello! Today we have 19:00 and 20:15 with Baurzhan. A haircut with a beard trim is 6,500 tenge and takes about an hour. Which time shall I book?
I can make 19:00.
Booked: today at 19:00, haircut and beard, with Baurzhan.
Thanks!
See you then! If you’re running late, write here and I’ll let the barber know.
When customers write in Ekibastuz
In Ekibastuz many men get a haircut between shifts: they write at seven in the morning before work, or after four once the shift is over. The barber is already cutting by then, and the answer is needed at once.
Busiest hours: 07:00 to 09:00 and 16:00 to 20:00
Before a shift: grabbing an evening chair while it is still free.
Two friends arranging to come in at the same time.
Messages from men just out of work who want a haircut within the hour.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Бүгін сағат 19:00-да шебер Бауыржан бос. Сізді шаш қиюға жазайын ба?
Здравствуйте! Сегодня в 19:00 мастер Бауыржан свободен. Записать вас на стрижку?
What the agent takes off your hands
Books with his usual barber
Offers a regular a time with his usual barber and finds a newcomer whoever is free first. The booking shows up in your schedule or CRM straight away, so the barber knows who is next.
Quotes prices
Knows your price list: men’s and kids’ cuts, beard trims, shaves, packages. Answers at once, even when every barber is at a chair.
Handles walk-ins
Sees from the schedule when the next chair frees up and offers that time instead of a wait in the queue.
Reminds and reschedules
Sends a reminder the day before. If a client is running late or can’t make it, it moves the booking in the same chat, and the time goes to someone else.
Passes the tricky ones to you
A complaint about a cut, a discount request, a visit to the groom before a toi: conversations like these go to your front desk or the owner along with the chat history.
Ekibastuz: local context
A town of coal miners and power engineers in Pavlodar Region, at the heart of the Ekibastuz coal basin.
Huge open-pit coal mines and power stations surround the town, and one of them has the tallest chimney in the world.
The pits and power stations run around the clock, so there is always someone going on shift or coming off it.
For big purchases and rarer specialists people go to Pavlodar, but haircuts, manicures and repairs they are used to finding in town.
In Ekibastuz many men work shifts in the coal pits and at the power stations and get a haircut on their days off. They write early in the morning before a shift or late in the evening after it, and the agent answers at any hour.
Areas and landmarks customers mention
Mashkhur Zhusup Street, Kunaev Avenue, Solnechny, the Bogatyr pit
- Where
- Pavlodar Region
- Population
- over 120,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. A client can start in Russian and carry on in Kazakh, and the agent switches with him without losing track of the booking.
What does the agent tell someone who wants to walk in?
Whatever your rules say. If you take walk-ins, the agent says so and suggests the quieter hours. Either way it offers the nearest free time so nobody has to wait.
Where does the agent put bookings?
Wherever you already keep your schedule. The barbers see new bookings at once, with nothing rewritten. A barbershop without a system can use the built-in Solwees CRM, with a schedule and a client base.
Can the agent book a father and son or a group of friends?
Yes. The agent checks how many people and which services, and looks for a time when enough chairs are free. One confirmation covers everyone.
What happens if a client is unhappy with a cut?
The agent does not argue or promise anything on your behalf. The conversation goes to your front desk or the owner with its history, and the agent tells the client a person will be in touch.
Can people book after their shift?
Yes. Many people write after their shift, late in the evening or at night. The agent answers at once and offers the nearest free time, early mornings and weekends included.
How do I connect the agent?
Sign up, connect the barbershop’s WhatsApp and Instagram, and add your barbers, services and prices. The first 7 days are free with no card, and in that time the agent will answer real clients.
Put the agent to work in Ekibastuz
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.