AI receptionist for barbershops in Kostanay
In Kostanay men want a haircut today and write at lunch or after work. The agent answers at once, says which barber can take them soonest and books it, so the client does not wait in a queue.
Are you open now? Can I come in without booking?
Hello! We’re open until 21:00. All the barbers are busy right now, so without a booking you’d wait about an hour. The nearest free time is 17:40 with Arman. Shall I book you in?
17:40 then. How much is a haircut?
A men’s haircut is 4,000 tenge. You’re booked for 17:40 with Arman.
Thanks!
See you then! I’ll remind you an hour before.
When customers write in Kostanay
Before toi celebrations and holidays the men of a family come in together, and Saturday is booked up by Thursday. At the end of August schoolboys join them, getting a cut before the first of September.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
A father asks whether he can bring his son in today after lessons.
Asking whether you do clipper cuts and how long one takes.
Messages from men just out of work who want a haircut within the hour.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Бүгін сағат 19:00-да шебер Арман бос. Сізді шаш қиюға жазайын ба?
Здравствуйте! Сегодня в 19:00 мастер Арман свободен. Записать вас на стрижку?
What the agent takes off your hands
Books with his usual barber
Knows how long a haircut, a beard trim or grey blending takes and books without overlaps. If the barber someone wants is busy all evening, it offers another barber or tomorrow morning.
Quotes prices
Explains what a package includes and how a scissor cut differs from a clipper cut. Prices come only from your list.
Handles walk-ins
Sees from the schedule when the next chair frees up and offers that time instead of a wait in the queue.
Reminds and reschedules
The reminder arrives on the morning of the visit. A single reply is enough to move the haircut, so the barber is not left without a client.
Passes the tricky ones to you
If a client is unhappy, the agent does not argue or promise a redo on your behalf. The conversation goes to a person, who sees at once what it was about.
Kostanay: local context
The centre of Kostanay Region on the Tobol, in the land called the breadbasket of Kazakhstan.
The steppe around it was ploughed for wheat during the Virgin Lands campaign, and the city itself assembles cars, combines and tractors.
During spring sowing and the late-summer harvest rural customers are in the fields from morning to night and come into town on their days off.
Buses run between Kostanay and Rudny all day, and many people live in one town and work or study in the other.
In Kostanay men also come in from the villages of the region for a haircut, mostly on Saturday, when they have other business in town. The agent fits the time around the trip and sends a reminder the day before.
In winter nobody in Kostanay wants to queue in the frost, so men book a haircut ahead instead of walking in off the street.
Areas and landmarks customers mention
the Tobol embankment, KSK, Yubileyny, the Aeroport microdistrict, Kostanay-2
- Where
- Kostanay Region
- Population
- over 270,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. A client can start in Russian and carry on in Kazakh, and the agent switches with him without losing track of the booking.
What does the agent tell someone who wants to walk in?
Whatever your rules say. If you take walk-ins, the agent says so and suggests the quieter hours. Either way it offers the nearest free time so nobody has to wait.
Where does the agent put bookings?
Into your booking schedule or CRM if you have one connected: the agent sees when the barbers are free and books straight in. With no system, bookings and clients live in the built-in Solwees CRM.
Can the agent book a father and son or a group of friends?
Yes. Back to back with one barber or at the same time with different ones, whichever suits them. Before a toi that is common, and the agent books the whole group in one chat.
What happens if a client is unhappy with a cut?
The agent does not argue or promise anything on your behalf. The conversation goes to your front desk or the owner with its history, and the agent tells the client a person will be in touch.
Does it work if we have locations across the region?
Yes. Each location gets its own address, hours and staff. The agent asks where the customer would rather go, in Kostanay or closer to home, and books there.
How do I connect the agent?
You need your channels, a price list and your barbers with their hours, and an evening is usually enough for all of it. A week free, no card needed.
Put the agent to work in Kostanay
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.