AI receptionist for clinics and dental practices in Jizzakh
Patients come to doctors in Jizzakh from the districts too, so they arrange the visit ahead, often by voice message. The agent understands voice messages, offers a time that fits the trip, quotes the price and sends a reminder the day before.
Hello! I’d like to book my father in for an abdominal ultrasound. We live out in the district and will come in on Thursday morning. How much is it?
Hello! An abdominal ultrasound is 120,000 sum. On Thursday we have 9:00 and 9:40 with Dr Lobar. Which time shall I book for your father?
9:40, please. How should he prepare?
Your father is booked for Thursday at 9:40. The clinic’s notes say to come on an empty stomach for this scan, with the last meal 6-8 hours before.
He takes his diabetes tablets in the morning. Can he take them?
That’s for the doctor to decide. I’ve passed your question to Dr Lobar, and the answer will come to this chat.
When customers write in Jizzakh
Most messages come early in the morning and late in the evening; during the day, with everyone at work or at the bazaar, fewer people write. Evening questions are mostly about planned care: a cleaning, a filling, a child’s check-up, and people expect an answer before bed.
Busiest hours: 07:00 to 10:00 and 19:00 to 22:00
A voice message before opening: “my tooth ached all night, can you see me today?”
Questions about preparing for tests and scans. The agent answers from the clinic’s own notes.
Evening bookings for the whole family. The agent answers at once, and in the morning the clinic finds them in the book.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Shifokor Lobar ertaga soat 9:30 da boʻsh. Sizni qabulga yozib qoʻyaymi?
Здравствуйте! Врач Лобар свободна завтра в 9:30. Записать вас на приём?
What the agent takes off your hands
Books with the right doctor
Knows which doctor treats what and on which days, and books the patient wherever there is time. If someone can’t tell which doctor they need, the agent books them a first examination.
Understands voice messages
Many patients, older ones especially, record a voice message instead of typing. The agent understands Telegram voice messages in Uzbek and Russian and answers in text: the time, the price, the address.
Books the whole family
Often it is not the patient who writes but a relative: children for their parents, a daughter-in-law for her mother-in-law. The agent checks who is coming, their age and a convenient time, and sends the reminder to whoever made the arrangement.
Leaves medical questions to the doctor
The agent does not diagnose or suggest medicine. It answers only from the clinic’s own information: services, prices, how to prepare for a visit. Everything else goes to the doctor with a summary of the chat.
Reminds and reschedules
Writes to the patient the day before the visit. If plans have changed, the appointment is moved in the same conversation, and the freed-up time is open for booking again.
Jizzakh: local context
The centre of Jizzakh Region in the foothills of the Nuratau range, on the edge of the Hungry Steppe.
The city is known for Jizzakh samsa, and not far away, on the road to Samarkand, lies the gorge called Tamerlane’s Gate.
The city lies on the way between Tashkent and Samarkand, and many travellers stop here for lunch.
In summer, when the steppe is hot, families head to the Zaamin mountains at weekends, so people try to get things done in town on weekdays.
People come to doctors in Jizzakh from all over the region and plan the trip ahead. The agent says when the right doctor is free, what the visit costs and what to bring, and the evening before it sends a reminder with a landmark.
Areas and landmarks customers mention
Mikrorayon, the railway station, Ts-2, Istiqlol Park
- Where
- Jizzakh Region
- Population
- over 190,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer patients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in whichever language the message came in. Sometimes a patient types in Russian and then records a voice message in Uzbek, and the agent simply carries on in Uzbek.
Can the agent suggest a treatment or a medicine?
No. Diagnosis, treatment and medicine are for the doctor alone. The agent books the patient in and forwards the question to the doctor straight away, so the doctor can answer in the chat or at the appointment.
Can someone book a relative through the agent?
Yes. The agent asks for the patient’s name, age and a convenient day, and sends the reminder to whoever made the booking. That is how children book parents who hardly ever open Telegram.
How does the agent know when doctors are free?
From the calendar or CRM where you already keep bookings, or from the built-in Solwees CRM. You set each doctor’s hours, and the agent books only into free slots.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Jizzakh or in the district, and books the right one.
How do I try it?
Sign up, connect the clinic’s Telegram and add your doctors, services and prices. The first 7 days are free with no card needed: in that time the agent answers real patients, and you can read every chat.
Put the agent to work in Jizzakh
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.