AI receptionist for clinics and dental practices in Talas
A clinic receptionist in Talas greets patients, answers the phone and still has to keep up with WhatsApp. The agent takes the chats over: books appointments and sends reminders, and passes questions about treatment to the doctor.
Hello! My son is 6 and has never been to a dentist. Do you see children?
Hello! Yes, Dr Akylai sees children. The first visit takes about 30 minutes and costs 400 som: the doctor gets to know your child and checks the teeth. We have tomorrow at 16:00 or Saturday at 10:00, which day would you like?
Saturday, please. Do they actually treat baby teeth, or wait for them to fall out?
You’re booked for Saturday at 10:00 with Dr Akylai. Only the doctor can say how to treat a child’s teeth, after the examination, so I’ve passed your question to her: the answer will come in this chat.
OK, thank you!
See you and your son on Saturday. I’ll send a reminder on Friday evening.
When customers write in Talas
Most messages arrive in the morning, when someone wakes up in pain and wants to see a doctor today, and in the evening after work, when there is time to think about planned treatment. If the answer comes the next day, the patient is already booked at another clinic.
Busiest hours: 08:00 to 11:00 and 18:00 to 22:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
Lunch-break price questions: a cleaning, a filling, an implant.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 10:00дө Акылай дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Акылай. Записать вас?
What the agent takes off your hands
Books with the right doctor
Finds the earliest free time with the right doctor and books it at once. It reads schedules from Google Calendar and saves patients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Quotes your price list
Answers with starting prices from your list: consultation, cleaning, treatment. It never promises the final cost: the doctor names it after the examination.
Gives no medical advice
The agent does not diagnose, suggest medicine or say whether a treatment is right for someone. Those questions go to the doctor with a summary of the chat, and the patient is offered a consultation.
Sends reminders
Messages the patient the day before and again in the morning. If they can’t make it, the agent moves the appointment to another day in the same chat, and the freed-up time opens for booking again.
Talas: local context
The centre of Talas Region, next to the Manas Ordo memorial complex.
The valley is known for the beans it grows for export.
A small, quiet town where many customers know each other.
In summer many people work the fields and write early in the morning or late at night.
Patients come to Talas from the surrounding villages too, so they plan the trip ahead. They need the appointment time and the consultation price before they set off, and the agent answers at once and sends a reminder the day before.
Areas and landmarks customers mention
the town centre, the market, the road to Manas Ordo
- Where
- Talas Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the patient wrote in: Kyrgyz, Russian or English. If the patient switches language, the agent switches too.
Can the agent recommend treatment to a patient?
No. It does not diagnose, suggest medicine or say whether a treatment is right. It books a consultation and passes the question to the doctor with a summary of the chat, telling the patient the doctor will reply.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Just set out which doctor does what and on which days, and the agent books the patient with the right one. If the patient can’t tell which doctor they need, the agent books a first examination, and the doctor takes it from there.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Talas or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your doctors, services and prices, and watch the agent book patients.
Put the agent to work in Talas
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.