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Solwees AI

AI receptionist for electricians in Naryn

People in Naryn write to the electrician during the day, when they have started a renovation, and in the evening, when half the flat has lost power. The agent handles all of it: it quotes “from” prices and books the visit, and if the customer says something is sparking, it advises switching off the breaker and passes the request to the electrician at once.

7 days free, no card

Good evening! We’ve bought a chandelier and need it hung in the living room. How much is it and when can you come?

Good evening! Is the ceiling a regular one or a stretch ceiling? And please send a photo of the spot where the chandelier will hang.

A stretch ceiling. Photo sent.

Thank you, I’ve passed the photo on, so the electrician can see in advance how to mount the chandelier on a stretch ceiling. Hanging it starts at 500 som, and he will give the exact price on site. Azamat can come on Saturday at 11:00 or 15:00. Which suits you better?

Saturday at 11:00. It’s a house, 15 Gagarin Street.

You’re booked for Saturday at 11:00 with Azamat. I’ll send a reminder on Friday evening.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Naryn

In the daytime people write about planned work: wiring, sockets, lights, the panel. In the evening, when everything at home is switched on, messages come in about tripped breakers and sockets that stopped working. If a customer says something is sparking or the power is out, the agent advises switching off the breaker and touching nothing, and passes the request to the electrician at once.

Busiest hours: 09:00 to 12:00 and 18:00 to 21:00

  1. Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.

  2. Afternoon questions about the meter: moving it, replacing it, who handles it. The agent answers by your rules.

  3. Evening: someone has bought a chandelier and needs it hung. The agent asks what kind of ceiling it is, quotes the “from” price and books an electrician for the weekend.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.

Russian

Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.

What the agent takes off your hands

Safety first

If something is sparking, smells of burning or the power is out, the agent gives one piece of advice only: switch off the breaker and do not touch anything. Then it passes the request to the electrician at once.

Finds out what happened

Finds out whether the power is out in the whole house or one room, whether the breaker trips again and what was switched on just before. With those answers the electrician understands the job before setting out and brings everything he needs.

Books the visit

Offers the customer a time when the electrician is free and puts the visit straight into his Google Calendar. The customer and the request are saved in Bitrix24, amoCRM or the built-in Solwees CRM, and before the visit the customer gets a reminder.

Answers about prices and meters

Quotes “from” prices from your list: wiring per point, fitting a socket or a light. Questions about the meter get answered by your rules, and the electrician names the final price after the inspection.

Naryn: local context

The highest regional capital in the country, about 2,000 m above sea level.

It is the base for trips to Song-Kul and Tash-Rabat, and home to a University of Central Asia campus.

Winter is long and cold here, and people prefer to sort things out quickly without leaving home.

In summer tourists pass through on the way to Song-Kul and the Torugart pass.

In Naryn winter is long and cold, and when a breaker keeps tripping in the frost, nobody wants to wait until Monday. The agent books the nearest free slot, and if something is sparking or the whole house has lost power, passes the request on at once.

Areas and landmarks customers mention

the town centre, the University of Central Asia campus, the Naryn riverside

Naryn
Where
Naryn Region
Customer languages
Kyrgyz, Russian, English
Where they write
WhatsApp

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Bitrix24
  • amoCRM / Kommo
  • Google Calendar
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. It replies in the language the customer wrote in: Kyrgyz, Russian or English. The language can change within one chat.

Where do requests go?

Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your electricians keep their visits in Google Calendar, the agent sees their free time and books straight into it.

What does the agent do if something is sparking or the power is out?

It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.

Can the agent quote a price?

Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.

Can I connect several locations across the region?

Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Naryn or in the district.

How do I try it?

The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.

Put the agent to work in Naryn

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.