AI receptionist for electricians in Sulyukta
In Sulyukta an electrician usually has no dispatcher, and messages wait while he is on a job. The agent answers for him: it takes the request, books a free slot, and if something sparks or the power is out, passes it to the electrician at once.
Good evening! The kitchen sockets stopped working. The breaker in the panel tripped, I switch it back on and it trips again.
Good evening! Is anything sparking or smelling of burning right now?
No, they just don’t work.
All right. Please don’t switch that breaker on again until the electrician has looked at it. Ulan can come tomorrow at 10:00 or 18:00. The call-out and fault finding start at 500 som, and he will give the exact price after the check. Which time suits you?
18:00. It’s a house, 23 Sadovaya Street.
You’re booked for tomorrow at 18:00 with Ulan. I’ll remind you an hour before.
When customers write in Sulyukta
In summer private houses run air conditioners and in winter heaters, and old wiring takes the extra load. So in the evening, when everything is switched on, people write about tripped breakers. During the day they ask about sockets, lights and wiring for an extension.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.
Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.
Evening: everything in the kitchen is on and the breaker trips. The agent checks nothing is sparking and books an electrician.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
If something is sparking, smells of burning or the power is out, the agent gives one piece of advice only: switch off the breaker and do not touch anything. Then it passes the request to the electrician at once.
Finds out what happened
Finds out whether the power is out in the whole house or one room, whether the breaker trips again and what was switched on just before. With those answers the electrician understands the job before setting out and brings everything he needs.
Books the visit
Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.
Answers about prices and meters
How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.
Sulyukta: local context
A mining town in the south-west of Batken Region.
A small town near the Tajik border where many work in the mines.
In Sulyukta people know the electrician by name and write to him directly, late evenings included. The agent answers in his place: it asks what is not working, quotes a “from” price and books, and the electrician only stops for what cannot wait: sparking, a smell of burning or no power.
Areas and landmarks customers mention
the town centre, the market
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.
Can the agent quote a price?
Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.
Does it make sense for a small team?
Yes. In Sulyukta a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp or Telegram, add your services and prices, and watch the agent take requests.
Put the agent to work in Sulyukta
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.