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Solwees AI

AI receptionist for electricians in Talas

In Talas an electrician cannot answer chats while standing at a panel. The agent takes the chats over: it finds out what happened, quotes “from” prices from your list and books the visit.

7 days free, no card

Good evening! We’ve bought a chandelier and need it hung in the living room. How much is it and when can you come?

Good evening! Is the ceiling a regular one or a stretch ceiling? And please send a photo of the spot where the chandelier will hang.

A stretch ceiling. Photo sent.

Thank you, I’ve passed the photo on, so the electrician can see in advance how to mount the chandelier on a stretch ceiling. Hanging it starts at 500 som, and he will give the exact price on site. Erlan can come on Saturday at 11:00 or 15:00. Which suits you better?

Saturday at 11:00. It’s a house, 15 Gagarin Street.

You’re booked for Saturday at 11:00 with Erlan. I’ll send a reminder on Friday evening.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Talas

In the daytime people write about planned work: wiring, sockets, lights, the panel. In the evening, when everything at home is switched on, messages come in about tripped breakers and sockets that stopped working. If a customer says something is sparking or the power is out, the agent advises switching off the breaker and touching nothing, and passes the request to the electrician at once.

Busiest hours: 09:00 to 12:00 and 18:00 to 21:00

  1. Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.

  2. Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.

  3. Evening: someone has bought a chandelier and needs it hung. The agent asks what kind of ceiling it is, quotes the “from” price and books an electrician for the weekend.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.

Russian

Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.

What the agent takes off your hands

Safety first

The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.

Finds out what happened

Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.

Books the visit

Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.

Answers about prices and meters

Quotes “from” prices from your list: wiring per point, fitting a socket or a light. Questions about the meter get answered by your rules, and the electrician names the final price after the inspection.

Talas: local context

The centre of Talas Region, next to the Manas Ordo memorial complex.

The valley is known for the beans it grows for export.

A small, quiet town where many customers know each other.

In summer many people work the fields and write early in the morning or late at night.

The electrician in Talas hears from townspeople and from the villages around, and nobody drives out to a village for a single light bulb. The agent gathers village requests on the days you set aside for call-outs, and passes a sparking socket or a home without power to the electrician at once.

Areas and landmarks customers mention

the town centre, the market, the road to Manas Ordo

Talas
Where
Talas Region
Customer languages
Russian, Kyrgyz
Where they write
WhatsApp

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Bitrix24
  • amoCRM / Kommo
  • Google Calendar
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. A customer can write in Kyrgyz, Russian or English: whatever language they start in, the agent answers in it. If the customer moves to another language during the chat, the agent moves with them.

Where do requests go?

Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your electricians keep their visits in Google Calendar, the agent sees their free time and books straight into it.

What does the agent do if something is sparking or the power is out?

It gives one piece of advice only: switch off the breaker and do not touch anything. It gives no other repair tips and passes the request straight to the electrician with the address and a summary of the chat.

Can the agent quote a price?

Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.

Can I connect several locations across the region?

Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Talas or in the district.

How do I try it?

The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.

Put the agent to work in Talas

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.