AI receptionist for electricians in Termez
When the voltage drops in the evening in Termez or a breaker trips, people write to an electrician at once, often by voice. The agent understands the message, checks there is no smell of burning and books the electrician into the nearest free time.
Hello! We’re holding a morning plov on Saturday with a lot of guests. We need lights under the awning and a couple of sockets in the yard. Can you do it before Friday?
Hello! How many lights do you need, and how far is the yard from the fuse box? And please send a photo of the yard, so the electrician can work out the cable length in advance.
Photo sent. Four lamps under the awning and two sockets, the fuse box is in the house, about twenty metres away. 45 Amir Temur Street.
Thank you, I’ve added the photo to your request. Sardor is free on Thursday at 16:00 and on Friday at 10:00. The call-out starts at 80,000 sum, and he will price the work on site. Which suits you?
Thursday at 16:00.
Booked: Thursday at 16:00 with Sardor. I’ll remind you on Wednesday evening. Have a wonderful celebration!
When customers write in Termez
In the private-house districts the voltage sags in the evening: the lights flicker, the air conditioner will not start, and people write asking what to do. During the day they ask about sockets, lights and stabilisers. The agent answers at any hour, and if a customer mentions a smell of burning, it passes the request to the electrician at once.
Busiest hours: 08:00 to 11:00 and 18:00 to 22:00
Before work: the bathroom light has stopped working. The agent checks whether the power is out only there and books an evening slot.
At lunch a chaikhana writes: the kitchen breaker has tripped and guests are expected by evening. The agent checks there is no smell of burning and finds the electrician the nearest slot.
Evening: lights are needed in the yard for a morning plov. The agent asks for a photo of the yard and books the electrician before the celebration.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum, Lobar! Sizni ertaga soat 18:00 ga yozib qoʻydim. Usta kuchlanishni oʻlchab, stabilizator kerakmi yoki yoʻqmi, aytib beradi.
Лобар, здравствуйте! Записала вас на завтра, на 18:00. Мастер замерит напряжение и скажет, нужен ли стабилизатор.
What the agent takes off your hands
Calls the electrician at a smell of burning
The agent gives no repair tips. The only thing it asks for when there is a smell of burning or sparks is to switch off the breaker. From there it is the electrician’s job, and the agent makes sure he hears about the request at once.
Understands voice messages and fuse box photos
A voice message, a photo, a floor plan: the agent takes whatever the customer finds easiest to send and asks only for what is still missing for the visit.
Puts the visit in the schedule
Books only into the electrician’s free time, so there are no double bookings. If a customer wants to move the visit, they write in the same chat and the agent offers a new time.
Quotes “from” prices
Answers from your price list: the call-out, a wiring point, fitting a stabiliser or a chandelier. The electrician names the final sum on site, and the agent never promises it in advance.
Keeps the celebration season in mind
Before Navruz, weddings and big family gatherings, requests for lighting and sockets in the yard pick up. The agent asks for the date of the event and offers a time well ahead, so the work does not land on the last day.
Termez: local context
The centre of Surkhandarya Region on the Amu Darya and the southernmost city in the country, on the Afghan border.
Nearby are the Buddhist monasteries of Kara Tepe and Fayaz Tepe and the memorial complex of al-Hakim at-Termizi.
Trade with Afghanistan passes through the city, so there are many visitors: drivers, traders and people on business trips.
Pilgrims come to the shrines of Termez from all over the country, and tourists in spring and autumn, so there are more visitors than you would expect in a city this size.
In Termez air conditioners run almost round the clock in summer, and in the evening, when every house switches them on, the voltage sags. That brings requests for stabilisers and new breakers, and the agent books them on free days, quoting “from” prices from your list.
In Termez there are many shops, cafes and workshops that need power all day. The agent books their routine work for early morning or the evening after closing, and passes a breaker that trips in the middle of the day to the electrician ahead of the queue.
Areas and landmarks customers mention
Yashil Dunyo Bazaar, Yubileyny, Alpomish, the railway station
- Where
- Surkhandarya Region
- Population
- over 200,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. The agent understands Uzbek and Russian, including when they are mixed in one sentence, and answers in the customer’s language. If people write in English, it answers that way too.
Can a customer describe the problem by voice?
Yes, and many people do, standing by the fuse box. The agent understands the voice message, replies in text and saves the gist in the request, so the electrician does not have to listen to anything again.
What does the agent do if there is a smell of burning?
It asks the customer to switch off the breaker for that circuit and not to use the socket, and gives no other advice. It passes the request with the address and photos straight to the on-call electrician and tells the customer the electrician will call back.
Can the agent tell whether a stabiliser is needed?
The electrician decides once he has measured the voltage on site. For its part, the agent finds out when the lights flicker and what is switched on at the time, quotes “from” prices and books the visit.
Where do I see the requests?
Wherever you already run your work: in your CRM and your electricians’ calendar. If you have no system, requests and customers stay in the built-in Solwees CRM.
Can one account run several locations?
Yes. Each location has its own technicians and service area. The agent asks for the address and books a visit from the nearest one.
How do I get started?
Connect Telegram, and WhatsApp if you like, then add your price list and your electricians’ schedule. It is free for 7 days with no card: enough to watch the agent handle live requests.
Put the agent to work in Termez
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.