AI receptionist for massage studios and spas in Jalal-Abad
Clients in Jalal-Abad write on WhatsApp and Instagram while your therapist is in a session and cannot answer. The agent answers for your front desk: quotes prices, finds a free slot and books it.
Hello! How much is a 60-minute back massage? My husband and I would like to come together.
Hello! A 60-minute back massage is 1,200 som per person. You can come together, we have a room for two: on Saturday 12:00 and 17:00 are free. Which time, and what name should I book it under?
17:00, under Gulzat. I’d also like a gift certificate for my mum.
Booked for two on Saturday at 17:00 under Gulzat. I’ve passed the certificate request to our front desk: they’ll message you in the morning to arrange it.
Thank you!
See you on Saturday! I’ll send a reminder the day before.
When customers write in Jalal-Abad
Most messages arrive in the evening after work and before the weekend. Daytime brings questions about gift certificates, and before 8 March and New Year there are especially many.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning: “I’ve got a stiff neck, can I come in today?”
Afternoon: questions about a course of several sessions and about packages.
Evening, after work: booking for the weekend, often for two. The front desk has gone home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 18:00дө 60 мүнөттүк массажга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 18:00 есть свободное время на массаж, 60 минут. Записать вас?
What the agent takes off your hands
Books massages
Books each session for exactly as long as the treatment takes, say 30 minutes for the neck and an hour for the back, so sessions never overlap. Bookings go into your journal in Altegio or DIKIDI, and if you have no journal the schedule is kept in the built-in Solwees CRM.
Answers prices and packages
Quotes your price list, explains the types of massage and your packages, and what sets one programme apart from another.
Couples and gift certificates
Books a couples massage for two at the same time, takes gift certificate requests and passes them to your front desk to issue.
Hands the tricky ones to you
Whether someone can have a massage with a hernia, high blood pressure or during pregnancy is not the agent’s call. Those questions, complaints and discount requests go to your front desk with the chat, and the client knows a person will answer.
Jalal-Abad: local context
The centre of Jalal-Abad Region, with over 100,000 people.
Above the town sits a mineral-spring resort that draws patients from across the south.
In summer people come for the waters, so besides locals the sanatorium guests write in too.
People from across the region come here to shop and for services.
In Jalal-Abad a good therapist has regulars of their own, and a newcomer struggles to find a free hour with them. The agent shows the nearest openings for the week ahead straight away, and if the therapist is busy, offers another one or a day that suits the client. People come from across the south for treatment at the resort above the town, and they write too, asking whether they can come for a massage after their procedures.
Areas and landmarks customers mention
the central bazaar, the spa area, Lenin Street
- Where
- Jalal-Abad Region
- Population
- over 100,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent replies in the same language. If the client switches from Russian to Kyrgyz mid-chat, the agent carries on in Kyrgyz.
Where do bookings live?
If your journal is already in Altegio or DIKIDI, the agent connects to it and puts bookings where your therapists see them. Your client base can be kept in Bitrix24. A studio with no system can use the built-in Solwees CRM, which holds both the journal and the clients.
Does the agent sell gift certificates?
It explains which certificates you offer and what they cost, collects the request and passes it to your front desk to issue and take payment.
What if a client asks something the agent does not know?
The agent answers only from what you have uploaded: prices, rules, the schedule. If the answer is not there, especially on health, it does not fill the gap itself: it sends the question to your front desk along with the chat and tells the client a person will reply.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Jalal-Abad or in the district.
How do I try it?
Sign up and connect the studio’s WhatsApp or Instagram, then add your treatments with their durations and prices. You can use it free for the first 7 days, no card, and in that time the agent will have answered real clients.
Put the agent to work in Jalal-Abad
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.