AI receptionist for massage studios and spas in Naryn
Clients in Naryn write on WhatsApp and Instagram while your therapist is in a session and cannot answer. The agent answers for your front desk: quotes prices, finds a free slot and books it.
Hello! Do you have a sauna? My sister and I want to come on Sunday and have a massage afterwards.
Hello! Yes, the sauna for two for 2 hours is 2,000 som, and a 60-minute back massage afterwards is 1,200 som per person. On Sunday it’s free from 11:00 and from 16:00. Which time shall I book?
From 16:00. Is it really fine for me to have a massage after the sauna? I sometimes have high blood pressure.
Booked for two on Sunday: the sauna from 16:00, then a back massage. I can’t give health advice, so I’ve passed your question to our front desk: they’ll reply in this chat before your visit.
OK, thank you.
I’ll send a reminder on Saturday evening. See you then!
When customers write in Naryn
In Naryn people usually plan a massage ahead: on Monday they ask about Saturday, and on Friday evening they try to get in for the next day. Evening hours and weekends go first.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning messages: “my back has seized up, any slot today?”
Afternoon: questions about a course of several sessions and about packages.
Evening, after work: booking for the weekend, often for two. The front desk has gone home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 18:00дө 60 мүнөттүк массажга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 18:00 есть свободное время на массаж, 60 минут. Записать вас?
What the agent takes off your hands
Books massages
Books each session for exactly as long as the treatment takes, say 30 minutes for the neck and an hour for the back, so sessions never overlap. Bookings go into your journal in Altegio or DIKIDI, and if you have no journal the schedule is kept in the built-in Solwees CRM.
Answers prices and packages
Quotes your price list, explains the types of massage and your packages, and what sets one programme apart from another.
Couples and gift certificates
Books a couples massage for two at the same time, takes gift certificate requests and passes them to your front desk to issue.
Hands the tricky ones to you
Questions about contraindications, complaints and anything the owner decides go to your front desk with a short summary of the chat.
Naryn: local context
The highest regional capital in the country, about 2,000 m above sea level.
It is the base for trips to Song-Kul and Tash-Rabat, and home to a University of Central Asia campus.
Winter is long and cold here, and people prefer to sort things out quickly without leaving home.
In summer tourists pass through on the way to Song-Kul and the Torugart pass.
In Naryn massage is often booked as a course of several sessions, and clients want the same therapist at a time that suits them. The agent finds a time for each session and sends reminders while your therapist works.
Areas and landmarks customers mention
the town centre, the University of Central Asia campus, the Naryn riverside
- Where
- Naryn Region
- Customer languages
- Kyrgyz, Russian, English
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Russian or English, and the agent replies in the same language. If the client switches from Russian to Kyrgyz mid-chat, the agent carries on in Kyrgyz.
Where do bookings live?
In Altegio or DIKIDI if you already keep your journal there: the agent sees when your therapists are free and books straight into it. Clients can be kept in Bitrix24, and with no system at all everything lives in the built-in Solwees CRM.
Does the agent sell gift certificates?
It explains which certificates you offer and what they cost, collects the request and passes it to your front desk to issue and take payment.
What if a client asks something the agent does not know?
The agent answers only from what you have uploaded: prices, rules, the schedule. If the answer is not there, especially on health, it does not fill the gap itself: it sends the question to your front desk along with the chat and tells the client a person will reply.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Naryn or in the district.
How do I try it?
Sign up and connect the studio’s WhatsApp or Instagram, then add your treatments with their durations and prices. You can use it free for the first 7 days, no card, and in that time the agent will have answered real clients.
Put the agent to work in Naryn
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.