AI receptionist for massage studios and spas in Navoi
In Navoi people write about their back after a long drive, about children’s massage, about a certificate for their mother’s holiday. The agent answers all of it on Telegram and Instagram and books with the right therapist.
Voice message, 0:26
Hello! I’ve listened to it: your back and legs ache after your sister’s wedding, and you’d like a massage this week. We have Wednesday at 19:00 and Friday at 11:00. A back and leg massage, 60 minutes, is 180,000 sum. Which day suits you?
Friday, at 11.
You’re booked for Friday at 11:00, back and leg massage, 60 minutes. I’ll remind you on Thursday evening.
Thank you, I can’t wait!
See you then! If anything bothers you more than usual, write here and I’ll pass the question to the therapist before the visit.
When customers write in Navoi
In summer the days are hot, so people come for a massage towards evening. They write late, after dinner, and want to book in the next few days while evening slots are left.
Busiest hours: 10:00 to 12:00 and 19:00 to 22:00
A mother asks about a course of children’s massage while the baby sleeps.
At lunch: is there a woman therapist, and when is she free?
In the evening after dinner people book for the weekend. The studio is empty by then, but the answer comes at once.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Bolalar massaji kursini dushanba kuni soat 10:00 da boshlash mumkin. Farzandingizni yozib qoʻyaymi?
Здравствуйте! Курс детского массажа можно начать в понедельник в 10:00. Записать ребёнка?
What the agent takes off your hands
Books treatments
Offers the nearest slots with a free therapist and books as soon as the client chooses. The booking lands in your journal, and each therapist sees their day ahead.
Women with women therapists
If a client wants a woman to do the massage, the agent books her only with women therapists. You set the rules on who can be booked with whom.
Courses and children’s massage
Books a course of several sessions at the same time of day and sends a reminder before each. If one falls through, it moves only that session and leaves the rest in place.
Understands voice messages
To the agent a voice message in Uzbek or Russian is as good as text: it understands the request and offers slots at once. The therapist does not have to listen to messages between sessions.
Hands the tricky ones to you
The agent does not answer health questions itself: contraindications, pregnancy, a recent operation. It passes them to the therapist with the chat, and the alert arrives on Telegram.
Navoi: local context
The centre of Navoi Region, a young city founded next to old Karmana for a mining and metallurgical combine.
It is also home to a large fertiliser plant and a free economic zone by the cargo airport.
Many families here live by the schedule of the big plants: the streets are busy early in the morning and in the evening, and calm by day.
Navoi is young and green, with wide streets, and everything you need is close at hand.
In Navoi a therapist often works alone and keeps bookings in a notebook or in their head. The agent moves them into a journal: answers while a session is on, books and reminds clients of their visit.
Areas and landmarks customers mention
the city hall, Karmana, 9th Microdistrict
- Where
- Navoi Region
- Population
- over 160,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and switches to Uzbek, the agent carries on in Uzbek.
Can a client book a woman therapist?
Yes. If a client asks for a woman, the agent offers times only with women therapists. You set the rules, and the agent sticks to them.
How does the agent handle gift certificates?
It explains what certificates you offer and what they cost, takes the recipient’s name and passes the request to your front desk. Payment and handing it over are up to your staff.
Will the agent answer about contraindications?
No, and that is by design: a specialist should decide. The agent passes the question to you, you answer in the same chat, and the client sees the reply where they asked.
Can it book a course of several sessions?
Yes. The agent books the whole course on days and at hours that suit the client, with one therapist where possible, and sends a reminder before each session.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Navoi or in the district, and books the right one.
How do I try it?
Connecting Telegram or Instagram takes a few minutes. Upload your prices and therapists, and the agent starts answering. You can use it free for 7 days, with no card to enter.
Put the agent to work in Navoi
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.