AI receptionist for massage studios and spas in Talas
In the evening in Talas, people who spent the day behind the wheel or at a computer write in, wanting a massage in the next few days. The agent answers while your therapist is busy: explains how the programmes on your list differ, quotes the price and books straight away.
Hello! I’d like to give my friend a massage gift certificate. What do you have?
Hello! It can be for an amount or for a treatment. For example, a 60-minute back massage is 1,200 som, and a certificate for it is valid for three months. Which would you prefer?
The back massage. My friend’s name is Aiperi, her birthday is on Saturday.
I’ve passed the request to our front desk: a certificate for a 60-minute back massage, name on the certificate: Aiperi. Tomorrow before 12:00 they’ll message you to take payment and arrange when to collect it.
Thank you! And my friend can choose the time herself later?
Yes, she can message us on WhatsApp and I’ll book her in at a time that suits her. Enjoy the celebration!
When customers write in Talas
At lunchtime messages are short: a price check or a question about certificates. In the evening, after 19:00, the detailed questions arrive: which massage to choose, how long it lasts, whether there is time on Saturday. Before holidays, gift requests join them.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning messages: “my back has seized up, any slot today?”
Afternoon: choosing a gift certificate, for an amount or a treatment.
Evening, after work: booking for the weekend, often for two. The front desk has gone home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 18:00дө 60 мүнөттүк массажга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 18:00 есть свободное время на массаж, 60 минут. Записать вас?
What the agent takes off your hands
Books massages
Knows how long each treatment takes, books a free therapist and sends a reminder the day before. Sees the schedule in Altegio or DIKIDI, or keeps it in the built-in Solwees CRM if you have no journal.
Answers prices and packages
Quotes your price list, explains the types of massage and your packages, and what sets one programme apart from another.
Couples and gift certificates
When someone writes “we want to come together”, the agent looks for a time when two therapists or the room for two are free. It takes a certificate request in full, with the treatment or amount, the name and the date, and hands it to your front desk.
Hands the tricky ones to you
Whether someone can have a massage with a hernia, high blood pressure or during pregnancy is not the agent’s call. Those questions, complaints and discount requests go to your front desk with the chat, and the client knows a person will answer.
Talas: local context
The centre of Talas Region, next to the Manas Ordo memorial complex.
The valley is known for the beans it grows for export.
A small, quiet town where many customers know each other.
In summer many people work the fields and write early in the morning or late at night.
In Talas a good therapist has regulars of their own, and a newcomer struggles to find a free hour with them. The agent shows the nearest openings for the week ahead straight away, and if the therapist is busy, offers another one or a day that suits the client.
Areas and landmarks customers mention
the town centre, the market, the road to Manas Ordo
- Where
- Talas Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. The language can change within one chat.
Where do bookings live?
In Altegio or DIKIDI if you already keep your journal there: the agent sees when your therapists are free and books straight into it. Clients can be kept in Bitrix24, and with no system at all everything lives in the built-in Solwees CRM.
Does the agent sell gift certificates?
The agent answers questions about certificates by your rules: what they can be bought for, how long they are valid, how to collect one. Once the client has decided, it takes the request, and your front desk handles payment and hands the certificate over.
What if a client asks something the agent does not know?
It does not make an answer up, especially about health and contraindications. It passes the question to your front desk with a summary and tells the client a person will reply.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Talas or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add your treatments and prices, and watch the agent handle real chats.
Put the agent to work in Talas
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.