AI receptionist for massage studios and spas in Taldykorgan
In Taldykorgan people book massages for after work and weekends, and write at the very hours the rooms are busy. The agent answers at once, finds a programme and a time and sends a reminder the day before.
Hello! I need a course of neck massage, 10 sessions. Could I come on Tuesdays and Thursdays after work?
Hello! Yes. A neck and shoulder massage takes 30 minutes and is 5,500 tenge a session. Aigerim is free on Tuesdays and Thursdays at 18:30. Shall I put in the first sessions for this week?
Yes, please.
Booked: Tuesday and Thursday at 18:30 for the next two weeks, four sessions in all. I’ll add the rest once the therapist’s schedule opens for the following weeks.
Great, thank you!
I’ll send a reminder before every session. See you on Tuesday!
When customers write in Taldykorgan
In Taldykorgan people often book a massage for their parents rather than themselves: grown-up children write from work during the day and ask for a time that suits mum or dad. In the evening the questions come from people booking for themselves.
Busiest hours: 11:00 to 13:00 and 18:00 to 22:00
First message of the day: “I can’t turn my neck, is there time today?”
Lunchtime: choosing a gift certificate and checking how long it is valid.
Evening: couples choosing a time for a massage together.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Ертең сағат 18:00-де арқа массажына бос уақыт бар. Сізді жазып қояйын ба?
Здравствуйте! Завтра в 18:00 есть свободный час на массаж спины. Записать вас?
What the agent takes off your hands
Books treatments
Matches a free room and therapist to the time the client needs. If someone wants a particular therapist, it looks for a slot with that person.
Runs courses
For a course it offers a fixed time, so the client sees the same therapist at the usual hours. Moving one session does not shift the rest.
Gift certificates
Answers what a certificate can be spent on, how long it is valid and whether it can be extended, if your rules cover that. A purchase request goes straight to your front desk.
Respects preferences
Asks what pressure the client prefers and whether any areas are best avoided, and notes it on the booking for the therapist.
Passes on health questions
If a question is about health, the agent gives no advice of its own and passes it to a person along with the chat history.
Taldykorgan: local context
The centre of Zhetysu Region on the Karatal river, in the foothills of the Zhetysu (Dzungarian) Alatau.
The town grew from the settlers’ village of Gavrilovka and is closely tied to the poet Ilyas Zhansugurov, whose literary museum is here.
A green, unhurried town, where people from villages and district centres all over Zhetysu Region come to shop and for services.
In summer holiday traffic passes through on the highway north and east across the region, towards the lakes and the mountains.
In Taldykorgan people also travel in from the districts of the region, and a trip like that is planned ahead. The agent names the free days at once, books and sends a reminder the day before so nobody makes the journey for nothing.
Areas and landmarks customers mention
Zhetysu, Karatal, Samal, Koktem, Musheltoy
- Where
- Zhetysu Region
- Population
- over 170,000
- Customer languages
- Kazakh, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent answer in Kazakh?
Yes. The agent writes in the client’s language: Kazakh, Russian or English, and if someone moves from one to another, so does the agent.
Can clients choose whether a man or a woman does the massage?
Yes. Your rules can say which therapists work with whom, and the agent will only offer times with the right ones.
Can the agent book a course of several sessions?
Yes. The client names the days that suit, the agent books every session the schedule already allows, and the rest can be added once the next week opens.
Can people order a gift certificate through the agent?
Yes, the agent takes the request at any hour, even the night before a holiday. Your front desk gets it with every detail and contacts the client to take payment.
Will the agent say whether massage is OK with pain or high blood pressure?
No, that is the therapist’s call. The agent can book the nearest time and pass the question to a specialist at the same moment, so they reply before the session.
Does it work if we have locations across the region?
Yes. Each location gets its own address, hours and staff. The agent asks where the customer would rather go, in Taldykorgan or closer to home, and books there.
How do I start?
Connect WhatsApp and Instagram, upload your programmes with durations and prices, and add your therapists. The first 7 days are free, no card needed.
Put the agent to work in Taldykorgan
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.