AI receptionist for massage studios and spas in Termez
In Termez a massage therapist’s hands are busy all day, and messages wait for a break. The agent answers at once: quotes the price, offers a time and books, and sets up a whole course of sessions in one go.
Hello! I’d like to give my mother a massage gift certificate for 8 March. How does it work?
Hello! A certificate can be for a treatment or for an amount. For example, a full-body massage, 60 minutes, is 180,000 sum, and the certificate is valid for three months. Which would you like?
The massage. My mother’s name is Mohinur.
Got it: a certificate for a 60-minute full-body massage in the name of Mohinur. I’ve passed the request to our front desk, and they’ll message you today before 18:00 about payment and collecting the certificate.
Great, thank you!
You’re welcome! Happy 8 March to your mother.
When customers write in Termez
By day people ask about children’s massage and certificates, and in the evening adults book for themselves. Before 8 March and Navruz, gifts join the usual questions and there are noticeably more messages.
Busiest hours: 10:00 to 12:00 and 19:00 to 22:00
Before work: can I drop in at lunch for half an hour, neck and shoulders?
At lunch: is there a woman therapist, and when is she free?
After dinner, grown-up children write for their parents: book dad a back massage on Saturday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Bolalar massaji kursini dushanba kuni soat 10:00 da boshlash mumkin. Farzandingizni yozib qoʻyaymi?
Здравствуйте! Курс детского массажа можно начать в понедельник в 10:00. Записать ребёнка?
What the agent takes off your hands
Books treatments
Offers the nearest slots with a free therapist and books as soon as the client chooses. The booking lands in your journal, and each therapist sees their day ahead.
Women with women therapists
If a client wants a woman to do the massage, the agent books her only with women therapists. You set the rules on who can be booked with whom.
Courses and children’s massage
Children’s massage goes into the hours the mother chose, and the whole course stays with one therapist. A reminder goes out before every session.
Understands voice messages
Clients often describe their problem by voice: where it hurts, since when. The agent understands Telegram voice messages and replies in text, with a time and a price.
Hands the tricky ones to you
The agent does not answer health questions itself: contraindications, pregnancy, a recent operation. It passes them to the therapist with the chat, and the alert arrives on Telegram.
Termez: local context
The centre of Surkhandarya Region on the Amu Darya and the southernmost city in the country, on the Afghan border.
Nearby are the Buddhist monasteries of Kara Tepe and Fayaz Tepe and the memorial complex of al-Hakim at-Termizi.
Trade with Afghanistan passes through the city, so there are many visitors: drivers, traders and people on business trips.
Pilgrims come to the shrines of Termez from all over the country, and tourists in spring and autumn, so there are more visitors than you would expect in a city this size.
In Termez a therapist often works alone and keeps bookings in a notebook or in their head. The agent moves them into a journal: answers while a session is on, books and reminds clients of their visit.
Areas and landmarks customers mention
Yashil Dunyo Bazaar, Yubileyny, Alpomish, the railway station
- Where
- Surkhandarya Region
- Population
- over 200,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and switches to Uzbek, the agent carries on in Uzbek.
Can a client book a woman therapist?
Yes. If a client asks for a woman, the agent offers times only with women therapists. You set the rules, and the agent sticks to them.
How does the agent handle gift certificates?
It explains what certificates you offer and what they cost, takes the recipient’s name and passes the request to your front desk. Payment and handing it over are up to your staff.
Will the agent answer about contraindications?
No. It passes health questions to the therapist or your front desk with the chat and tells the client a specialist will reply.
Can it book a course of several sessions?
Yes. The client says how many sessions and how often, and the agent proposes a schedule for the whole course at once. If one session needs moving, it leaves the rest alone.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Termez or in the district, and books the right one.
How do I try it?
Connecting Telegram or Instagram takes a few minutes. Upload your prices and therapists, and the agent starts answering. You can use it free for 7 days, with no card to enter.
Put the agent to work in Termez
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.