AI receptionist for plumbers in Naryn
In Naryn the plumber is usually out on a job while messages about leaks and blocked drains keep coming. The agent answers for them: it asks for a photo and the address, books a free slot and passes urgent cases on at once.
Good evening! The kitchen sink is blocked, the water is just sitting there and won’t drain.
Good evening! Is it only the kitchen that won’t drain, or the bathroom as well?
Only the kitchen, the bathroom drains fine.
I see, thank you. Emir can come tomorrow at 9:00 or 19:00. Clearing a blockage starts at 500 som, and he will give the exact price on site. Which time suits you?
19:00, please. It’s a house, 31 Lenin Street.
Booked: tomorrow at 19:00 with Emir. I’ll remind you an hour before the visit.
When customers write in Naryn
During the day people write about planned jobs: fitting a mixer tap, a toilet or a water heater, and ask the price straight away. In the morning and evening, when everyone is home, they write about leaks and blocked drains. In winter frozen pipes in private houses join them.
Busiest hours: 07:00 to 10:00 and 17:00 to 21:00
Morning: the kitchen mixer tap is dripping. The agent asks for a photo so the plumber brings the right cartridge, and books an evening slot.
Lunchtime questions: how much to fit a water heater and when a plumber is free.
Evening: the kitchen sink is blocked. The agent checks whether the bathroom still drains and books a plumber for tomorrow.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Бүгүн саат 20:00дө уста келет. Агып жаткан жердин сүрөтүн жибериңизчи.
Здравствуйте! Мастер приедет сегодня в 20:00. Пришлите, пожалуйста, фото места, где течёт.
What the agent takes off your hands
Tells an emergency from a routine job
If a pipe bursts or water is running into the flat below, the agent asks the customer to shut off the water and passes the request straight to the on-call plumber. A blocked drain, a mixer tap or a water heater gets booked for a convenient time.
Asks for a photo and the address
From a photo the plumber can see in advance which valves, hoses or trap are needed and bring them along. So in every request the agent asks for a picture of the spot and the exact address, and for a private house a landmark as well.
Books the plumber
Books the customer only into time that is free in the plumber’s Google Calendar, so two jobs never land in the same hour. The request with photo and address is saved in Bitrix24, amoCRM or the built-in Solwees CRM, and the day before the visit the customer gets a reminder.
Never promises a price before the visit
Asked “how much will it cost”, the agent answers with a “from” price from your list, and if there is none, says plainly that the plumber will name the price. The final sum becomes clear on site, once the plumber sees what has happened.
Naryn: local context
The highest regional capital in the country, about 2,000 m above sea level.
It is the base for trips to Song-Kul and Tash-Rabat, and home to a University of Central Asia campus.
Winter is long and cold here, and people prefer to sort things out quickly without leaving home.
In summer tourists pass through on the way to Song-Kul and the Torugart pass.
In Naryn winter is long and frosty, and frozen pipes in private houses are a regular winter request. The agent asks where it froze and whether there is any water at all, and passes urgent cases to the plumber at once.
Areas and landmarks customers mention
the town centre, the University of Central Asia campus, the Naryn riverside
- Where
- Naryn Region
- Customer languages
- Kyrgyz, Russian, English
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Russian or English. The language can change within one chat.
Where do requests go?
Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your plumbers keep their visits in Google Calendar, the agent books straight into it and never puts two customers in one slot.
What does the agent do if a pipe bursts?
It tells the customer one thing: shut off the water and touch nothing. The agent gives no other advice and sends the request with the address and photo to the on-call plumber that same minute, day or night.
Will the agent quote a price for the job?
If your price list has a “from” price, the agent quotes it. If not, it says the plumber will price the job on site. It never promises a final price before the inspection.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Naryn or in the district.
How do I try it?
The first 7 days are free and no card is needed. Sign up, connect WhatsApp and add your services with “from” prices: the agent starts answering customers the same day.
Put the agent to work in Naryn
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.