AI receptionist for real estate agencies in Bukhara
In Bukhara homes are sought by local families, by students and by people moving here for work. The agent answers them all on Telegram and Instagram, keeps purchases apart from rentals, checks the budget and district and hands a ready lead to a realtor.
Assalomu alaykum! My son has got into university, and we’re looking for a flat for three lads from September. What do you have near the university?
Va alaykum assalom, and congratulations! What is the monthly budget for the three of them, and from what date do they need to move in?
Up to 3 million a month; we’d like them to move in on 25 August.
There is a furnished two-room flat 15 minutes’ walk from the university: 2.8 million sum a month, and the owner lets to students for the academic year. You can view it on Friday at 17:00 or Saturday at 10:00.
Saturday at 10:00. I’ll come with my son.
You’re booked for Saturday at 10:00, and I’ve passed the request to the realtor: three students, moving in on 25 August, budget up to 3 million. Otabek, our realtor, will call on Friday and send the address.
When customers write in Bukhara
People see new listings in your channel in the evening, at home with the phone in hand, and ask straight away whether they are still available. An answer that same evening often decides who they go to see the flat with.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Morning checks on whether the flat from last night’s channel post has been sold.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A voice message after a family discussion: “we’ll take it, when can we come with my parents?” The agent offers Saturday or Sunday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
Many people here speak Tajik at home, and the agent answers in Tajik too.
Assalomu alaykum! Rieltorimiz Otabek kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Отабек покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
If a client mentions the address, the housing estate or the price from a listing, the agent finds that property among yours and answers about it: size, floor, furniture, the owner’s terms. If it has gone, the agent says so and suggests similar ones.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Offers the client a time within the hours the realtor set aside for viewings and books it. The realtor gets the lead with the chosen time and confirms the viewing, and the client receives a reminder the day before.
Hands the client to a realtor
If a client writes on Friday evening “I’ll take it, when can I pay the deposit?”, the agent does not answer for the realtor but passes the conversation to him at once. In the morning the realtor sees the summary and calls back first thing.
Understands voice messages
Many people do not type out a long request but say it: “two rooms, up to 600 million, near a school”. The agent understands Telegram voice messages in Uzbek and Russian, answers in text and puts the conditions into the lead.
Bukhara: local context
The centre of Bukhara Region and one of the great Silk Road cities.
Its historic centre, with the Ark fortress and the Poi Kalyan ensemble, is protected by UNESCO as a World Heritage Site.
By day craftsmen work in shops under the domes of the old trading arcades, and in the evening the city gathers by Lyabi-Hauz and in the teahouses.
The memorial of Bahouddin Naqshband stands just outside Bukhara, and pilgrims come from all over the country all year round.
In Bukhara many families speak Tajik at home and write about buying or renting in whatever language suits them. The agent answers in Tajik, Uzbek or Russian and passes the realtor a lead with the budget, district and dates.
In summer the heat in Bukhara climbs above forty, and buyers ask first about air conditioning, which way the windows face and the floor. The agent answers from the flat’s details and offers viewings in the morning or towards evening.
Areas and landmarks customers mention
the old town, Lyabi-Hauz, the Covered Market, Sharq, Karvon Bazaar
- Where
- Bukhara Region
- Population
- over 300,000
- Customer languages
- Uzbek, Tajik, Russian, English
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. A buyer can start in Uzbek and carry on in Russian, and the agent follows. In all, it answers in Uzbek, Tajik, Russian or English.
Where do the leads go?
Wherever your realtor will see them: your CRM or the built-in Solwees CRM. Nobody has to copy a lead out of the chat; the agent fills in the essentials itself: buy or rent, budget, district, dates.
How does the agent arrange viewings?
Within the hours you set aside for viewings: weekdays after 17:00 and Saturday, say. The agent offers the client two or three options and books the one chosen, and the realtor confirms the viewing personally.
Does it suit a housing estate’s sales office?
Yes. A sales office gets the same questions over and over: which floors are free, how big the down payment is, when completion is, whether there will be cadastre papers. The agent answers them from your data around the clock, and your managers meet only those who come to discuss a contract.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Will the agent answer tourists in English?
Yes. It answers in Uzbek, Russian, English and Tajik, in the guest’s language. In high season in Bukhara it keeps up with tourists and locals at the same time.
How do I try it?
Sign up, connect your messengers and add your listings: a few are enough to see how the agent handles a conversation. The trial is 7 days, no card.
Put the agent to work in Bukhara
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.