AI receptionist for real estate agencies in Kyzylorda
In Kyzylorda people write about listings on WhatsApp, often in the evening and at weekends. The agent answers for your manager: confirms the property is still available, checks the budget and payment method and books a viewing.
Hello! I’m interested in a one-room flat in your new building. When is it due to be finished, and do you offer instalments?
Hello! On the developer’s schedule the building is due at the end of next year. One-room flats start at 17 million tenge, and there is an instalment plan: the sales manager will work out the down payment and term for you. Is it for yourself or to let?
For myself. Can I come and see the layouts?
Yes. You can see the layouts and a model of the building at the sales office. We have tomorrow at 18:00 or Saturday at 11:00: which shall I book?
Saturday.
You’re booked for Saturday at 11:00 at the sales office. Baurzhan, our manager, will meet you and show you the flats still available. I’ll send the address and a reminder the day before.
When customers write in Kyzylorda
Private houses are mostly viewed in the warm months, when the plot can be seen properly, and flats in any season. People mostly write after work and ask to view on Saturday.
Busiest hours: 10:00 to 12:00 and 18:00 to 22:00
On the way to work: “how many floors does the building have, is there a lift?” The agent answers from the property description.
Afternoon messages from another town: “I’m coming on Saturday, can you show me three flats in one day?” The agent lines the viewings up back to back.
Late in the evening people ask for a few more options “to think over tomorrow”. The agent sends properties from your list that fit the budget and area.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Пәтерді сенбі күні сағат 11:00-де көруге болады. Сізге бұл уақыт ыңғайлы ма?
Здравствуйте! Квартиру можно посмотреть в субботу в 11:00. Вам удобно это время?
What the agent takes off your hands
Answers about your properties
Knows everything you have entered for each property: price, floor area, floor, condition, year built, paperwork, and for rentals the deposit, utilities and the owner’s rules. If nothing on your list fits, the agent doesn’t go looking on other websites: it takes the request for a realtor.
Qualifies the client
Finds out how ready the client is: is the mortgage approved, are they selling their own home, by what date do they need to move. So your realtor sees at once whom to take to a viewing this week and whom to send a selection for now.
Books viewings
If a client is running late or can’t come, they write in the same chat, and the agent warns the realtor at once and offers a new time. Your realtor isn’t left waiting at a locked door.
Hands the client to a realtor
When the conversation gets to price or the client is ready to go and see, the agent brings in a realtor. The lead stays in your CRM with the chat history, so your colleague doesn’t have to ask again what the client has already said.
Takes requests from owners
An owner who wants to let or sell a flat gets an answer straight away, not a day later. The agent notes the property’s main details and arranges a time for the realtor to come and see it.
Kyzylorda: local context
The centre of Kyzylorda Region on both banks of the Syr Darya; the city was once the capital of the Kazakh autonomous republic.
Rice paddies surround the city, and the region is home to the Baikonur Cosmodrome and the Korkyt Ata memorial.
Summer days bring dry heat, so people run errands early in the morning and gather by the Syr Darya in the evening.
The city is almost entirely Kazakh-speaking, and chats with customers are more often in Kazakh.
In Kyzylorda there are plenty of private houses, and house buyers have their own questions: stove or gas heating, mains water or a borehole, is there a banya and a garage. The agent answers from the property details, and if it doesn’t know something, says so plainly.
Areas and landmarks customers mention
Shugyla, Akmeshit, Merey, the Left Bank, the Syr Darya embankment
- Where
- Kyzylorda Region
- Population
- over 280,000
- Customer languages
- Kazakh, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kazakh?
Yes. If a client starts in Kazakh, the whole conversation stays in Kazakh, and if they move to Russian, the agent moves too.
Does the agent search listing websites?
No. There is one source: the properties your agency has uploaded. So the agent won’t offer someone else’s listing or quote a stale price from a website, and a request with nothing to match goes to a realtor.
Can the agent negotiate the price with a client?
No. The agent gives the price as it stands on the listing, and bargaining, discounts and deal terms are for the realtor. The agent passes such a question on at once, with the chat.
Where will my realtor see the lead?
Wherever your realtors work: the connected CRM or the built-in one. The agent fills in the lead itself, so nobody has to copy the budget and area over from the messenger.
Does it work if we have offices across the region?
Yes. Each office gets its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
Does it work for a developer with a sales office?
Yes. Enter the layouts, number of floors, prices and instalment terms for each phase, and the agent takes a buyer from the first question to a visit to your show flat or sales office, where your manager meets them.
Put the agent to work in Kyzylorda
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.