AI receptionist for real estate agencies in Navoi
In Navoi people look for a flat on Telegram: they browse agencies’ channels and write straight away to ask whether a listing is still available. The agent answers for your manager at any hour: gives the price and terms, checks the budget and district and books a viewing.
Hello! I want to sell a three-room flat. How much could I get for it?
Hello! The realtor will name a price once he has seen the flat. Could you tell me the floor and the size, whether the cadastre papers are in order and what state the flat is in?
4th floor of 9, 78 m², the cadastre papers are in order, renovated five years ago.
Thank you. Our realtor Jahongir can come round to see the flat and take photos on Thursday at 17:00 or Saturday at 11:00. Which time suits you?
Saturday.
I’ve booked the visit for Saturday at 11:00 and passed on everything you told me about the flat. Jahongir will call the day before.
When customers write in Navoi
People see new listings in your channel in the evening, at home with the phone in hand, and ask straight away whether they are still available. An answer that same evening often decides who they go to see the flat with.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
A client is stuck in traffic and asks to push the viewing back an hour. The agent offers the nearest time within the viewing hours.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A voice message after a family discussion: “we’ll take it, when can we come with my parents?” The agent offers Saturday or Sunday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Jahongir kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Жахонгир покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Books the client a viewing at a time that suits them within your viewing hours and sends the address with a landmark the day before. If the client can’t make it, the viewing is moved in the same chat.
Hands the client to a realtor
If a client writes on Friday evening “I’ll take it, when can I pay the deposit?”, the agent does not answer for the realtor but passes the conversation to him at once. In the morning the realtor sees the summary and calls back first thing.
Understands voice messages
Many people do not type out a long request but say it: “two rooms, up to 600 million, near a school”. The agent understands Telegram voice messages in Uzbek and Russian, answers in text and puts the conditions into the lead.
Navoi: local context
The centre of Navoi Region, a young city founded next to old Karmana for a mining and metallurgical combine.
It is also home to a large fertiliser plant and a free economic zone by the cargo airport.
Many families here live by the schedule of the big plants: the streets are busy early in the morning and in the evening, and calm by day.
Navoi is young and green, with wide streets, and everything you need is close at hand.
In Navoi many requests come from students and young specialists who have come to study or work. They need a let for a semester or a year and want to know everything at once: furniture, utility bills, how far it is to the university or the job. The agent answers on each property and books viewings.
Areas and landmarks customers mention
the city hall, Karmana, 9th Microdistrict
- Where
- Navoi Region
- Population
- over 160,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in the language the message came in. Uzbek on Telegram is written in both Latin and Cyrillic script; the agent reads both and understands voice messages too.
Where do the leads go?
Into your CRM if you use one, or into the built-in Solwees CRM. Each lead already holds the budget, district, number of rooms, dates and the chosen viewing time, with the chat attached.
How does the agent arrange viewings?
A viewing is only ever set within the hours the agency reserved for it. If none of them suits the client, the agent passes their wish on to the realtor, who arranges it directly.
Does it suit a housing estate’s sales office?
Yes. Flats in a housing estate sell over months, and questions pour in from Instagram and Telegram. The agent answers from your layouts, prices and instalment terms, and books those who want to see the show flat or the site at a convenient time.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Can one account run several offices?
Yes. Each office has its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
How do I try it?
Sign up, connect your messengers and add your listings: a few are enough to see how the agent handles a conversation. The trial is 7 days, no card.
Put the agent to work in Navoi
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.