AI receptionist for real estate agencies in Qarshi
In Qarshi people look for a flat on Telegram: they browse agencies’ channels and write straight away to ask whether a listing is still available. The agent answers for your manager at any hour: gives the price and terms, checks the budget and district and books a viewing.
Hello! We’re moving here as a family: my husband has been transferred for work. We need a two-room flat long term, near a school and a kindergarten; we have two children.
Hello! What is your monthly budget, and from what date do you need the flat? Should it be furnished, or do you have your own furniture?
Up to 4 million, from the 1st, furnished if possible.
There are two furnished options, both five minutes from a school: 3.5 and 3.8 million sum a month, and the owners are fine with children. You can view them on Wednesday after 18:00 or on Saturday afternoon. Which suits you?
Saturday, around 12.
You’re booked for Saturday at 12:00, both viewings one after the other. I’ve passed your request and conditions to the realtor, and Otabek will call on Friday to confirm the addresses.
When customers write in Qarshi
People see new listings in your channel in the evening, at home with the phone in hand, and ask straight away whether they are still available. An answer that same evening often decides who they go to see the flat with.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
A client is stuck in traffic and asks to push the viewing back an hour. The agent offers the nearest time within the viewing hours.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A voice message after a family discussion: “we’ll take it, when can we come with my parents?” The agent offers Saturday or Sunday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Otabek kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Отабек покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
If a client mentions the address, the housing estate or the price from a listing, the agent finds that property among yours and answers about it: size, floor, furniture, the owner’s terms. If it has gone, the agent says so and suggests similar ones.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Offers the client a time within the hours the realtor set aside for viewings and books it. The realtor gets the lead with the chosen time and confirms the viewing, and the client receives a reminder the day before.
Hands the client to a realtor
If a client writes on Friday evening “I’ll take it, when can I pay the deposit?”, the agent does not answer for the realtor but passes the conversation to him at once. In the morning the realtor sees the summary and calls back first thing.
Understands voice messages
Many people do not type out a long request but say it: “two rooms, up to 600 million, near a school”. The agent understands Telegram voice messages in Uzbek and Russian, answers in text and puts the conditions into the lead.
Qarshi: local context
The centre of Kashkadarya Region, known in ancient times as Nakhshab and in Arabic sources as Nasaf.
Kashkadarya is the country’s main gas region, and Qarshi has long been known for its flat-woven carpets.
The city splits into the old part around the Eski Bazaar and the newer microdistricts, and people usually give directions by landmarks: the bazaar, a mosque, a microdistrict number.
People come in from the districts of Kashkadarya to see doctors and masters and to visit the bazaar, and many agree a time in advance so they can get home before dark.
In Qarshi many people look for a private house but want the essentials settled by message first: the plot size, whether there is gas and a separate entrance, whether a floor can be added. The agent answers from your database and books viewings only for those the house suits.
In summer the heat in Qarshi climbs above forty, and buyers ask first about air conditioning, which way the windows face and the floor. The agent answers from the flat’s details and offers viewings in the morning or towards evening.
Areas and landmarks customers mention
Pakhtazor, the Eski Bazaar, the Kok-Gumbaz Mosque, the Qarshi Bridge
- Where
- Kashkadarya Region
- Population
- over 300,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. A buyer can start in Uzbek and carry on in Russian, and the agent follows. In all, it answers in Uzbek, Russian or English.
Where do the leads go?
Into your CRM if you use one, or into the built-in Solwees CRM. Each lead already holds the budget, district, number of rooms, dates and the chosen viewing time, with the chat attached.
How does the agent arrange viewings?
Within the hours you set aside for viewings: weekdays after 17:00 and Saturday, say. The agent offers the client two or three options and books the one chosen, and the realtor confirms the viewing personally.
Does it suit a housing estate’s sales office?
Yes. A sales office gets the same questions over and over: which floors are free, how big the down payment is, when completion is, whether there will be cadastre papers. The agent answers them from your data around the clock, and your managers meet only those who come to discuss a contract.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Can one account run several offices?
Yes. Each office has its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
How do I try it?
Sign up, connect your messengers and add your listings: a few are enough to see how the agent handles a conversation. The trial is 7 days, no card.
Put the agent to work in Qarshi
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.