AI receptionist for real estate agencies in Samarkand
In Samarkand homes are sought by local families, by students and by people moving here for work. The agent answers them all on Telegram and Instagram, keeps purchases apart from rentals, checks the budget and district and hands a ready lead to a realtor.
Hello! I want to buy a one-room flat to let to tourists by the night. How much can a flat like that bring in during the season?
Hello! I can’t name an income in advance; that conversation is best had with the realtor. What is your budget, and when are you planning to buy?
Up to 480 million sum; we want to buy this autumn.
There are two flats in finished buildings not far from the historic centre: 42 m² for 430 million sum and 45 m² for 465 million sum. Our realtor Sherzod shows them on weekdays after 17:00. Shall I book you in for tomorrow?
Yes, at 18:00.
You’re booked for a viewing tomorrow at 18:00, and I’ve passed the request to the realtor together with your question about nightly lets. Sherzod will call in the morning.
When customers write in Samarkand
People see new listings in your channel in the evening, at home with the phone in hand, and ask straight away whether they are still available. An answer that same evening often decides who they go to see the flat with.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Morning checks on whether the flat from last night’s channel post has been sold.
Lunchtime questions about the developer’s instalment plan and the down payment.
A message from another town: the family moves in a month and wants a rental lined up in advance. The agent checks the budget, district and dates.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
Many people here speak Tajik at home, and the agent answers in Tajik too.
Assalomu alaykum! Rieltorimiz Sherzod kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Шерзод покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Asks the questions a realtor would ask: how many people will live there, whether furniture and parking are needed, what budget and by what date. The answers go into the lead, so viewings are only of what fits.
Books viewings
Offers the client a time within the hours the realtor set aside for viewings and books it. The realtor gets the lead with the chosen time and confirms the viewing, and the client receives a reminder the day before.
Hands the client to a realtor
The agent never sits on a hot lead: as soon as someone is ready to view or to talk price, the lead goes to a realtor with a summary and the whole chat. The realtor calls already briefed.
Understands voice messages
Many people do not type out a long request but say it: “two rooms, up to 600 million, near a school”. The agent understands Telegram voice messages in Uzbek and Russian, answers in text and puts the conditions into the lead.
Samarkand: local context
The centre of Samarkand Region and one of the oldest cities in Central Asia, famous since the days of the Silk Road.
The Registan, Gur-e-Amir and Shah-i-Zinda are part of a UNESCO World Heritage Site.
The city splits into the old part, with its mahallas around the Registan, and the newer part along the shady University Boulevard, always full of students.
For locals the morning starts at the Siab Bazaar, where they go for bread, fruit and news, and in the evening life moves back to the mahalla.
In Samarkand many families speak Tajik at home and write about buying or renting in whatever language suits them. The agent answers in Tajik, Uzbek or Russian and passes the realtor a lead with the budget, district and dates.
Areas and landmarks customers mention
the Registan, Siab Bazaar, University Boulevard, the railway station, Mikrorayon, Sattepo
- Where
- Samarkand Region
- Population
- over 550,000
- Customer languages
- Uzbek, Tajik, Russian, English
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Tajik, Russian or English, in the language the message came in. Uzbek on Telegram is written in both Latin and Cyrillic script; the agent reads both and understands voice messages too.
Where do the leads go?
Into your CRM if you use one, or into the built-in Solwees CRM. Each lead already holds the budget, district, number of rooms, dates and the chosen viewing time, with the chat attached.
How does the agent arrange viewings?
A viewing is only ever set within the hours the agency reserved for it. If none of them suits the client, the agent passes their wish on to the realtor, who arranges it directly.
Does it suit a housing estate’s sales office?
Yes. Flats in a housing estate sell over months, and questions pour in from Instagram and Telegram. The agent answers from your layouts, prices and instalment terms, and books those who want to see the show flat or the site at a convenient time.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Will the agent answer tourists in English?
Yes. It answers in Uzbek, Russian, English and Tajik, in the guest’s language. In high season in Samarkand it keeps up with tourists and locals at the same time.
How do I try it?
Connect the agency’s Telegram, plus Instagram and WhatsApp if you need them, and upload your listings with prices and terms. The first 7 days are free, no card needed.
Put the agent to work in Samarkand
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.